Maximilian Fleitmann

Request Video by Sendspark - Instantly get screen recordings from customers

byโ€ข

The fastest way to support customers. Instead of scheduling a Zoom meeting, simply send a video request link to your customer in Gmail, Intercom, Zendesk, or anywhere. They can instantly record themselves or their screen - no install needed!

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Bethany Stachenfeld
Thanks @maximilian_fleitmann for hunting us! ๐Ÿฅฐ ๐Ÿ‘‹ Hi Product Hunt, Iโ€™m super excited to share this with you today! We started Sendspark to help you connect to customers with video. And traditionally, weโ€™ve always been about SENDING videos. (Our name comes from โ€œsend a video, spark a conversationโ€) But after 2+ years of working with thousands of sales, marketing, and support teams -- itโ€™s become clear that sending videos is only half of a conversation. The customers need a voice too! So built Request Video: the best way to capture feedback, testimonials, and support issues from customers ๐Ÿ™Œ ๐Ÿ”— You just send them a link -- and they click to record a video of themselves or their screen for you - no install needed. Sendspark Request Video works seamlessly with Gmail, Intercom and other channels, so you can continue to chat with customers in the channels you already use ๐Ÿ’Œ And itโ€™s so simple that even your most tech-phobic customers will have no trouble recording for you. ๐Ÿ™ Try it out to improve your communication, save time, and provide a better customer experience -- and please let us know what you think!
Maximilian Fleitmann
Hey fellow makers ๐Ÿ‘‹, some weeks ago I came across a fantastic website and tool. I immediately contacted the founder @bethstachenfeld to learn more about her vision - and I ๐Ÿ’š it. I am so proud to hunt the newest version of Sendspark today. Request Video helps you get valuable insights from your customers in video form. And I really believe this is something most startups underestimate in their early days. So make sure to try it our for yourself!
Joseph Chambers
@maximilian_fleitmann wait until the world see's some of the work we've been working on behind feature flags.
Alexander Fink
Great Product! Keep up the Good Work ๐Ÿฆพ
Aazar Ali Shad
Love the tool. I am requesting so many testimonials with this feature. I love the app so much that I wrote a huge review about it: https://aazarshad.com/resources/...
Bethany Stachenfeld
@aazar_ali_shad yes!! Great review and so glad that this has been working for you ๐Ÿฅณ
Stefan Glumpler
We've been using SendSpark for a few weeks now. And absolutely love it!
Bethany Stachenfeld
@shabushabu we're so happy to hear that!
27mosshoe
Great idea :)
Bethany Stachenfeld
@27mosshoe Thanks, hope you enjoy it!
Eugen Ackermann
Amazing tool, I will definitely use it!
Bethany Stachenfeld
@eack Great! Let us know what you think :)
Simo Elalj
Great product! How come it's not available in the Intercom App store?
Bethany Stachenfeld
@simoelalj Instead, we're using our Chrome Extension to instantly add Sendspark to your Intercom inbox. We'll make an intercom app soon too, but this was a little faster to get started (and also have the same experience in Gmail & other places you chat with customers). You can install the chrome extension here to try it out! https://chrome.google.com/websto...
Tristan Niewรถhner
Great product!
Emir Atlฤฑ
Awesome product & update. Congrats on the launch!
Bethany Stachenfeld
@emiratl16 thank you ๐Ÿ™
Pallavi Khanna
Such a great product! The fact that it is a Chrome Extension is pretty smart too.
Brandon Escalante
๐ŸŽ‰ @pallavi_khanna thank you!
Sasha Briu
Speeding up the connection! Love it!
Mert Baser
This might be the most useful customer support add-on ๐Ÿ‘€
Bethany Stachenfeld
@mertbaser Yesss! So happy to hear that!
Nick Redfern
Great product, works well and leads to better client experience, Iโ€™m glad I found it. Team at Sendspark are great to!!!!
Bethany Stachenfeld
@nick_redfern thanks so much! ๐Ÿฅฐ
Brandon Escalante
thank you @garora1212 ๐Ÿ™Œ
Merlin Roth
really good idea! Good luck!
Ges Ray
Having been using Sendspark since the early days, I can thoroughly recommend it! Great engagement with clients. This new feature is genius.
Bethany Stachenfeld
@gesspeaking thank you ๐Ÿ™Œ
Julian Droste
This looks awesome! Great Product!
Brandon Escalante
@julian_droste glad you think so ๐Ÿ™Œ
Carlo Thissen
Loving it! Used Sendspark last year and it's impressive where you're heading to now. The route towards customer support & success makes total sense for me. Immediate forward to our team ๐Ÿ”ฅ
Bethany Stachenfeld
@carlo_thissen so happy to hear that! Hoping the team enjoys it ๐Ÿ˜Š
Brandon Escalante
@carlo_thissen ๐Ÿ˜‰ ๐Ÿ™Œ ๐Ÿ”ฅ
Oliver Cruise
LOVE THIS, the product works really well...
Brandon Escalante
@oliver_cruise thanks oliver ๐Ÿ˜Ž โœจ