Shortwave
p/shortwave-6
Intelligent email, powered by AI — Smarter & faster email designed for stress-free productivity
Jacob Wenger
Shortwave Smart Summaries — AI email summaries, read less, do more
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Harness the magic of AI built directly into your inbox with Smart Summaries. Summaries save you precious time by using AI to intelligently capture the main points of an email in just a few sentences.
Replies
Jacob Wenger
Hi Product Hunt 👋 I’m Jacob, co-founder and head of product at Shortwave. Like a lot of you here, my mind has been blown by how recent advancements in AI are reshaping the way we work and live. Email is about to undergo fundamental changes. Shortwave is harnessing the power of AI to deliver our latest feature, Smart Summaries, now available for free in open beta. Summaries act like your personal AI email assistant, working to save you precious time by intelligently capturing the main points of an email in just a few sentences. Here’s how summaries can make help you do more while reading less: 📥 Achieve inbox zero in less time – make faster decisions by acting on summaries, not full threads ㊗️ Be multilingual – understand every email, in every language 📰 Optimize your newsletters – get a TL;DR for any newsletter before deciding to read more 💬 Clarify discussions – quickly distill long, complex threads into a few key points you need to understand 💌 Help others get caught up – share a summary when looping someone into a thread, even if they’re not on Shortwave Try it out today for free by clicking the summarize ✨ icon on the top of any thread in Shortwave to generate a summary. It’s free to all while in open beta! This is just the first step towards something much larger for the future of Shortwave — and the future of email. Read more about it here: https://www.shortwave.com/blog/a... As this feature is in beta, our team would especially appreciate any feedback or questions you have. We’ll be hanging out on PH today, so feel free to ask away (or just say “hi” in the comments)!
Billy D
You just solved TL;DR for email. Can’t wait to try it out
Jacob Wenger
@bdan010 Exactly! Let us know if you come across any good examples ✨
Justin Maxwell
Hi, (newly) paying user of Shortwave here, and I've been both a big fan and big critic of your product for a while now. Thanks for making it not wavy and getting the keyboard shortcuts up to par. Inbox was the best email app ever made and I appreciate your reviving it from the dead. I think what sealed my $ to you is your cofounder's focus on privacy in our private email exchange. My web inspect skills aren't what they were in the 10's unfortunately. So...who's doing the AI summarization? I can't find the external resources linked from `https://api.shortwave.com/api/ai...` Nothing in your public content around this feature speak to your providing a third party service with training data from our private emails. While it's loosely covered in section 3 of your Privacy Policy, it has much larger implications that waving hands around doesn't solve. As we've seen with Bing and its leaking of customer data, you're giving potentially very sensitive information to a third party AI. Before I make further assumptions, can you please explain how this is working and what measures you have in place?
Jacob Wenger
@justin_maxwell Thanks for the feedback! We're using OpenAI's GPT-3 API to generate summaries. We have explicitly opted out of OpenAI's default behavior of using their APIs to train their models. And the summarization feature is entirely *opt-in*, so if you're concerned about sharing your emails with OpenAI, you can choose not to use the feature.
Justin Maxwell
@_jwngr certainly -- and you answer that to me here, but nowhere in the product. It should be a serious concern to any user. People are naive about LLMs and we need to be able to rely on you to act in their best interest. Thanks for considering my feedback here. You could even add a bullet/section to your promo page for this called "Privacy-first" and explain what you did.
Scott Honea
The summary tool is a great addition to this excellent program. Great product that delivers on its time-saving promises.
Jacob Wenger
@scott_honea Thanks for the kind words, Scott! Glad to hear you're a happy Shortwave user 🤗
Xander Pollock
This is neat. Did you try using summarization on bundles? A core workflow of mine is clearing out what I don't care about in a bundle. Im not sure exactly how it would work, but helping speed up bundle processing might be a win alongside speeding up individual email processing.
Jacob Wenger
@xander_pollock1 Really like this idea! We have been looking into this. It's a bit harder given the amount of text you need to summarize, but definitely possible. I'm all about making bundle-level decisions faster.
Melikekerpel_art
Well done! I will give it a try! 🚀 Especially the multilingual part is gonna be a big saver for me, since I am working with 3-4 different languages and I have a lot of time to invest all those emails.
Jacob Wenger
@melikekerpel_art Let me know how it goes!
Chris Teodoro
Free user (will be transitioning to paid) here, Shortwave is amazing. Been struggling with email organization for a while now and shortwave just hit all the right baby steps for me, especially all the features in pinned!! I'm excited to try out Smart Summaries and it's great that privacy was covered in the comments to seal the deal. Great job team, looking forward to your next feature.
Jacob Wenger
@phreanix Appreciate the support! We're still just finding our stride. Lots more cool stuff to come.