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Shoutout — Incentivization platform to acquire, onboard & engage users
Shoutout's all in one growth automation platform enables you to incentivize any customer actions with rewards like discounts, free-trials, cash credits and custom offers, to drive your growth campaigns on auto pilot. Time to take your growth from X to 10X! 🚀
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@vaibhav_sinha1 Getting things done on autopilot sounds very good. I like the ease this platform would bring to businesses.
@vaibhav_sinha1 Congrats on the launch! Wishing you and your team an exciting journey ahead. What inspired you to create this?
💎 Pixel perfection
Is this another AWS story? We'll find out! It's so cool to see a tool born from a company solving their own internal issues (and finding so much more PMF because it's a widely recognized problems for so many). I love how simple it is (MVP built in 2hrs?!). It also makes a lot of sense to build this into the user journey. I have a feeling lots of companies will start adopting this.
One suggestion, why not put Cohesive's story up front?! It's a fantastic brand name + it explains how Shoutout was born. It's such a great case study.
Anyhow, congrats @vaibhav_sinha1 and team! Well deserved upvoted!
@tonyhanded Thanks for the kind words Tony.
Once I solved the problem internally for our own use case, I talked to a few marketers and founders to validate the problem statement. Got to learn a lot from those conversations.
The first version of the product, that I was planning to launch 2 weeks back did not have customer onboarding and engagement related incentives. While it was in the pipeline, the conversations with founders helped me understand how critical those are, and a lot of them got excited to hear that the feature is in the works. Hence I decided to postpone the launch and build those first. Great to see that more people are relating to those use cases :)
I you would want to give the product a try, I'd be happy to work with your team and get it up and running. Let me know :)
PS: Thanks for the feedback about the website. Will definitely incorporate it in the next release.
Congratulations to the Shoutout team on your product launch!
I'm exploring it's capabilities for our company's customer onboarding process. Could you elaborate on how Shoutout specifically facilitates smoother customer onboarding experiences? Are there features or strategies within the platform that help in guiding new users through our product offerings effectively?
@basim_ahmad Thanks Basim.
In most onboarding journeys, there are some steps which are optional (such as inviting team members, booking a demo, connection social accounts, etc), but if the users complete those steps, the likelihood of them converting to paid customers goes up. Shoutout let's you incentivize any of the onboarding steps, and all you need to do is to send Shoutout an event, using our SDK, to indicate when the user completes the onboarding step. Shoutout automatically rewards the user.
For any SaaS product, if the lead acquisition is expensive, it is critical to optimize the conversion rates, and a successful onboarding is really important to achieve it. Shoutout helps you achieve it.
The general strategy is to award cash credits to users for completing certain onboarding steps. For example, giving then $25 cash credits if they book a demo with you. The great this about this is, that those credits only matter if the user eventually converts to a paid customer.
Very interesting product - Incentivisation done with good taste is super important. This seems like a tool that can do it.
Will be trying out the integration with next release of my product.
Congrats @thepmfguy @vaibhav_sinha1 ! The onboarding really looks like a breeze. I like it 🫡
Hi Shout Out team! This looks super-interesting! We've been toying with the idea of introducing an Ambassador programme at streamalive.com to reward people if they talk about our product on social media or in their newsletter.
This seems like a great way to manage that ambassador programme and track who's published content to earn a reward.
@peterclaridge Thanks Peter. We would be glad to talk to you to understand your goals and help set up Shoutout for StreamAlive.
Love the idea of Shoutout's solving the problem of user acquisition and onboarding. Congrats on the launch. Good luck!
Sounds like an interesting tool. Asking out of curiosity, do you guys have the ability to add custom tasks like Review us on XYZ portal and get Y?
@savan_kharod1 Absolutely. You can add any task to be performed on any platform and decide to reward the user with any of the supported reward types.
In fact, you can even reward users to perform tasks on your own platform. For example, if you were Notion, and you wanted to build your library of publicly available templates, you could create a task for it. Whenever a user would then create a template, you would send an event to Shoutout using the SDK and we would automatically reward the user.
🎉 Congratulations @vaibhav_sinha1 & @thepmfguy 🚀
As an early adopter, I can say the product is fantastic. It really helps drive customer engagement through incentives. The user-friendly interface and powerful features make it a must-have tool for any business.
Wishing you all the success! 🙌
Cheers,
Sandeep
@vaibhav_sinha1 @samdsingh01 Thanks a ton! We're glad to have Graphy as one of our initial customers and helping you guys crack growth! 💪🏿
Congratulations on the release! The product quality is excellent, and it appears to be a carefully crafted and polished product. As a developer of SaaS software, I often hope to build a healthier community where users are willing to recommend and can benefit from it. Your product perfectly meets this need!
@cestivan Thanks Ivan. Do let me know if you would want to try it out and we can help with the set up.
Great job on the launch, Vaibhav! Could you share more about how you track and analyze the effectiveness of the incentives offered through Shoutout?
@memphys_sk Thanks :)
Since we can run different kinds of campaigns on Shoutout, the way to measure effectiveness is slightly different.
Acquisition campaigns: Here we look at the number of content pieces published by customers about your product/brand. The content pieces could be reviews, posts, videos, etc.
Onboarding campaigns: Here we look at how many users complete the onboarding on your platform, and what percentage complete the incentivized steps in the onboarding. For example, let's say you have a product which supports Hubspot integration, and you ask the users to connect their Hubspot account to experience it, but it is not mandatory. To encourage more users to connect their Hubspot, you could incentivize this step. Once a user connects Hubspot, you just need to send an event to Shouout using our SDK and the users would be rewarded instantly.
Engagement campaigns: In case of engagement campaigns, such as get getting your customers to fill a NPS survey, we look at the response rate.
Exactly what I'm looking for! I was inspired by Canny's approach in incentivizing users to complete the onboarding steps before granting a free tier. This could be used as a filter for serious users and a retention mechanism as well.
@ler_ws Absolutely Wilson. Shoutout is built to support any kinds of campaigns you need to run, during any part of the customer's journey.
Let me know if you'd like to try this out and I can help with setting it up for your use cases.
Hey Product Hunters 👋
I'm Gaurav, one of the co-creators of Shoutout.
I'm here all day to chat and answer any questions. If you'd like a quick demo to see Shoutout in action, I’d love to show you how it can transform your business growth.
Book a demo: https://cal.com/shoutout/shoutou...
Let's connect and make growth happen! 📣
@thepmfguy Congratulations on the launch!
Optimizing the sign-up to activation funnel is a challenge every startup faces, and I see that Shoutout is definitely addressing this need.
🙋🏻♂️ I have a question?
Are you incentivising power users differently than new users? Power users are the best advocates for your product, and they can bring in high-intent users through word of mouth. Hence, treating them differently can help in driving better results for your product.
Looking forward to seeing Shoutout's impact!
@prashaaantin1 Hey Prashant! Thanks for supporting us.
With Shoutout, you have the functionality to set the audience whether you want a particular offer to be visible to them or not?
In case of power users, you can specific offers that are exclusive for them.
Would love to give you a quick walkthrough of the product and help you in setting it up if you need. 🤝
Hey PH 👋🏻
Here's a backstory:
📢 Shoutout started as an internal tool when @vaibhav_sinha1 saw recurring user engagement and influencer marketing challenges that Cohesive AI and many other startups face.
The primary goal was clear: to get users to actively share their experiences on social media, helping to attract new users and increase revenue.
We only wanted to get 100+ content pieces out in 30 days across various social media channels. With Shoutout integrated with Cohesive AI, the results for us were phenomenal. ⚡️
Here are some numbers:
🎯 20+ Reels with over 1 million views, proving high audience appeal.
✨ 5+ Reels with over 5 million views, confirming exceptional content reach.
🎊 Over 20 million views on the hashtag #CohesiveAI, dominating social media discussions.
If you're interested in learning more, you can read here: https://shout-out.co/customers/c...
Congrats @vaibhav_sinha1 It could also be a great way to incentivize activity in customer community environments. Any integrations on the roadmap for this?
@oliviervandenhoogen Hi Olivier. Shoutout lets you create custom campaigns so you can incentivize the customers on any platform.
If you could elaborate a bit on what kind of customer community environments you have in mind, I can be more specific about how Shoutout can help.
How does the gratification works? Will it be manual or automated? I can see from your website that we can run all sorts of campaigns on auto pilot. Keen to understand how will this be setup!
@shobhitic Hi Shobhit.
We support two different kinds of actions:
1. Actions which are performed on an external platform, such as G2, and require manual review of submissions. For these, you can manually review the user generated content for authenticity and approve or reject the submission in click of a button.
2. Actions which are performed inside your own product, such as inviting team members. In this case, manual review is not required. Instead, your product can send us an event when the user completes the action, and we automatically reward the user.
In either case, we integrate with your payment provider (Stripe and Chargebee right now) and process the reward automatically. We also take care of notifying the user through in-app notifications and email notifications.
Letz DM