I've had a Simple account for at least a couple of years (probably more). I love it. Whenever I have needed assistance from customer service, they were prompt and friendly and easy to reach and resolved any issue effectively. And the issues weren't caused by them, but by a mistaken charge from an old creditor. I only would change one thing ... I'd like to see them add the option for customizable categories on our accounts. Sometimes the categories don't quite fit what I would prefer to lump some of my transactions into. But this is the best account I've ever had! So easy to track my spending. Love it! I told all my friends!
I tried it but too many shortcomings. You can't have recurring bills, you have to enter whole addresses even for credit card companies, no check writing, no joint accounts. Will keep this as a tertiary account but won't use it much
I use goals as a budgeting tool and pay my bills through this app. Even the blog and email programs are super useful. The customer support is amazing, especially considering it's an online bank. It is 100% worth leaving your bank for Simple.
Closing Call