@widawskij Thank you for your support, Jon. What a great question! :) Let's look at some of the main differences between Slaask and Smooch: * Slaask offers a 14-day free trial period to all those who would like to test out our service. After that, if the number of conversations you have through Slaask are < 10 or so per month then, in most cases, we can continue offering you Slaask at no charge :) * Our product is fully Slack-based and our team is hyper-specialized in all things Slack. * As a result, Slaask, which works for iOS app and/or Android app, in addition to your website, is much more integrated than Smooch. * You don't have to use any /sk-like command in order to chat with your leads or customers. You just have to use Slack in the same way that you are already using it with your fellow team members. * Slaask has no limits on "data retention." * Even if you use Slaask for free, we provide a 24/5 worldwide priority support with 180-second response time via live chat. * Our support is not "Basic" in any way, shape, or form--we provide real-time multilingual professional support. * Slaask starts at $16.94, more than 5 times lower than Smooch. * Our entire tech architecture focuses on the "Conversations" you have rather than the "Messages." We believe "Conversations" are a better unit. What are your thoughts on all that?

@stanmassueras Thank you, Stan, for your enthusiasm and your question! First, you can bring all your team and customer communication together in one place: Slack. Then, here's what you can do with Slaask (in regards to Intercom's product, Engage): * Guide each new user, in real time, through the first steps of your web or mobile app. * Automatically send emails and notifications to people who drop off the conversation. * Show users how to be successful via targeted messages triggered by url, time, language, country, city, number of visits, or any other custom attribute you'd like. * Broadcast important news, drive feature use, and encourage in-app upgrades. * Track everything about your users. * Slaask starts at $16.94, more than 5 times lower than the Standard Engage Intercom price. I welcome you to check out this page to learn more about our features: https://get.slaask.com/features/ Oh! Also, don't forget that you can do all of the above in addition to all the things you can already do with Slack! (cf https://slack.com/is) ;) What are your thoughts on all that, Stan? Are you already using Slack?

@bauermetal if you mean: here on PH, I guess it's the compression. We'll update it in a few minutes.