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SnapCall — Install interactive call buttons on any web page in 3 mins ⚡
SnapCall makes is super easy to receive calls from web visitors on your web page or app:
🙃Easier than your phone system
🌎Receive calls from anywhere in the world
📊 Insights and reports about all your calls
🧠 Choose the pages to display the call button
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Anna Filou
I have to say, your website looks AMAZING! Love everything: the colors, animation, layout, love it all! 😍
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@anna_0x woww thanks for the cool feedback. It's part of our new re-branding, I'm happy you liked is since we worked pretty hard on it for some months :)
Great product! I like the new rebranding. I was wondering, do you use Twilio behind the scenes?
@simoelalj thanks for your question. We are using our own voice stack and we are interconnected with local operators. We don't use any third part providers as Twilio
@simoelalj @simoelalj Thanks Simo for the nice feedback on our rebranding (new website and dashboard :) About your Twilio question, I actually loveee you asked this, because unlike other call solutions out there that rely on their infrastructure, we don't :) We built our on infrastructure using webRTC technology, that allow us to control the call quality and deliver customised features to our clients.
Hunter
I've met the team last week at B2B Rocks conference in Paris.
Pretty impressed by what they have done so far.
Love the team and the product. Being able to control the who can call you and get better insights about callers is a game changer for most businesses relying on phone for support and/or sales.
Big thank you @alexisfogel! We completely agree with you and believe it is a key for companies to be able to choose who gets to call them, as it is hardly possible to handle all the incoming calls in great quality if you receive many of them!
Hi guys 👋
We are superrrrrr excited to be on Product Hunt! Thanks @alexd for hunting us!
SnapCall makes calling simple and fun. Nothing has changed much in the last 100 years when it comes to phone systems and we decided to change that.
With SnapCall you are able receive calls from web visitors on your web page or app. And:
🙃 3 mins installation
🌎 Receive calls from anywhere in the world
🤑 Free calls for your web visitors
📊 Insights and reports about all your calls (missed, dropped, attempts and picked up)
🧠 Choose the pages to display the call button
⏳ Schedule times for each call button
☎️ Turn on and off your call button with one click
We will be here all day for questions :)
Also you can call us using the call button to have a nice chat and know more about what we are doing. Try it for yourself!
🎁Special offer for Product Hunters: 1 month for free and 30% off on yearly plans🎁
Thanks!!
@nataliad90 Happy to work on this amazing solution and be part this team ❤️. Let's rock it 🚀
@nataliad90 @eve_anne_collomb1 so excited to be a part of taking SnapCall even further! 🚀let's doooo it!
@mikedane7 thx to hear that! We worked hard to craft this product.
You want futur of customer service? Because that's how you get to the future of customer service! Super team and super product
@make_the_web_cool_again You got it Nicholas, was nice sharing with you what we are doing at SnapCall yesterday :) Looking forward for your launch!
Just demoed the product. The call clarity was phenomenal - absolutely crystal clear! Really impressed with the product. Great work @nataliad90 and team!
@ybrikeeg Thanks Kirby, was really nice to have you testing our call button and knowing more about the product. I will get back to you tomorrow so we can start the implementation :)
We loved this application !
We integrate the "Snapcall call button" in our chatbots and conversational landing page as often as we can. We connect too this button with our voicebots for our clients. A really nice experience for customer support or lead generation.
It's an amazing complementary tool for us and our customers.
It's great to use Snapcall to support our customers.
It made easier for us to show the button to the clients we would like to reach and it give us a lot of insight and data related to the customer we are helping.
The button is available directly on our website and app, so the customer can avoid paying some extra money to receive support and it is possible to reach us basically from any part of the world.
We are seeing and increase on our NPS score lately and we believe Snapcall was one of the key tool that helped us to achieve that.
Well done guys!
@alessandro_angioni Thanks Alessandro, it has been a pleasure to work with the Azimo team, polish our product and keep shipping new features with the Zendesk integration as the SDK. Since the beginning we have been able to improve NPS metrics, filter inbound calls allowing Azimo to focus on high-value clients and deliver an outstanding customer experience. Looking forward to our next product releases and all your feedback!
@alessandro_angioni Thanks for your feedback Alessandro. It's been a pleasure to work alongside the Azimo team to keep improving the product. We hope to keep working on new features in our next releases!
Our whole team loves their solution, it's so easy to use. As a small company, nurturing every customer relationship, we care about great customer experience at every point and SnapCall is a game-changer here as the customers are able to launch high-quality calls with one click only! 😍
@alge_mi Thanks Alge for the good feedback, since the beginning we invested on the end-user experience, to make it easy and painless to call a company. Calls are valuable, shorter and full of context.
Thanks so much for sharing your experience @alge_mi! One of our greatest priorities is providing outstanding customer experience, as we know how important the relationships you create with your customers are! ❤️ let's continue nurturing our love for customers together!
Love how it can be customized per page. We used something similar before, but it was basically just a click to call and our customers seemed to like it. The added customization ability is a nice feature to really target our leads.
@boris_vujanovic Thanks Boris for your comment. We are not a click to call solution indeed :). We recently launched default messaged for 'sales' and 'support teams', I hope you liked the last release
This is a great solution to changed finally customer relationship, easy to install and use. I saw theirs speech at the Web Summit last year, i was pretty impressed.
@aleveque_dominique Thanks Dominique, we showed cased why SnapCall is different from any phone solution out there and we recently launched more features to make agent management easier, plus a stronger integration with Zendesk. Thanks for all the positive feedback!
SnapCall rocks honestly, so much better than the regular voice support, where the customer has to dial the number and wait a long time! 🚀
@justina_stasaityte You got it right Justina. Those painful days are gone :) No voice menus or annoying transfers
It's so easy to install, you don't need the dev team involved at all! Our NPS increased a lot as we started using this tool! The dashboard is also so intuitive and easy to navigate! We're so happy to have found this product!! 🤩
At first, we thought it's a cool solution that could help us manage our voice support better as we have lots of inbound calls every day, but were afraid to try it as the installation seemed a little difficult for a non-developer. But it's super easy for e-commerce sites like ours - you just need to create an account (they even give you the whole month to try it for free), create a call button and install the Shopify module. And you're done - your customers can call you directly from your website and the agent taking the call sees a lot of valuable information.
We appreciate your support @arunas_miliukas ! As you said, SnapCall is indeed very easy to install! The whole team is happy to hear you've experienced the value of having more context on the call, as we're been working on this feature a lot and are proud to be able to offer it to our customers! 🙏
SnapCall helped our Sales team deal with high amounts of inbound calls and filter which customers get to calls us. We love this feature and definitely recommend this product to other B2B e-commerce sites!
Thanks @migle_bazeviciute for this great feedback and hope SnapCall will bring you more and more qualified inbound calls !
Wow, this is actually changing the world of voice support! No phone numbers are required to have a high-quality call anymore
Hi there @nida_vitkeviciute! ❤️ Thank you so much for bringing this on! High quality calls has always been one of our key priorities, as we believe that bad quality sound can be a deal-breakers for customers reaching out for information or help!
I love how dedicated these guys have been working for so long. They developed the product all by themselves and been constantly open for feedback from customers like us. As a customer support agent, I'm much more happy talking to the customers since we introduced SnapCall solution, as the customers are much happier to start a effortless, high-quality conversation with you and this improved our metrics a lot! Go go go team 💪
It's hard to evaluate SnapCall if it doesn't like my email address -- ends in ".us"
@hasan_diwan Hi Hasan, you mean you can't open an account with your email? Would you mind dropping me an email at: natalia@snapcall.io. I'll look into it :) . For the meanwhile you can go to our website and try placing a call, to see the amazing call quality :)