Snoooz is a smart Out-of-Office (OOO) assistant that can send personalized OOO responses, automate OOO tasks, assign backups, create coverage plans, and so much more.
Enjoy your well-deserved time-off π₯ Let Snoooz handle your OOO for you π₯³
With holiday season approaching is it important to think about how to handle email inquiries during vacations.
Standard out of office email send the same reply to everyone, snoooz.ai allow you to go one step further:
- root email to your backups person
- personalise response base on the sender (SaleForce integration allow to handle differently big accounts)
This is a really useful tool to maintain good customer service during the holiday period.
Hey PH Community! π€
Big shoutout to @fabian_maume, @hamza_afzal_butt, @rohanrecommends, @ashwin_madhavan and everyone who has been a guiding light in getting our product onto Product Hunt just in time for the holidays.
Iβm super excited (and a bit nervous) to introduce Snoooz AI, a next-level Out-of-Office assistant. With Snoooz, you can now send personalized OOO messages and automatically copy backups on critical conversations or escalations. This ensures your valued (or noisy) customers get prompt attention, even when you are enjoying some well-deserved time off. π΄
These responses can be personalized based on email sender, sentiment, language, urgency, and Snoooz can also pull account details like ARR, opportunity stage, and renewal dates straight from your CRM to tailor these replies for high-touch versus low-touch customers. As of now we integrate with Salesforce, but we have plans to expand to other CRMs such as Hubspot.
We also get the struggle of dealing with post-vacation email follow-ups, so Snoooz takes care of labeling emails for you β marking those that have been handled and those needing your attention. In next few weeks we will be rolling out email summarization and categorization features, giving you the ability to prioritize, delegate, or snooze those emails according to your preferences.
Our ultimate goal is to create a highly personalized out of office experience that benefits us all and allows us to fully relish our much-needed breaks. Life is too short not to embrace every moment and explore all it has to offer. ποΈ
We are currently running a special promotion to celebrate our Product Hunt launch. Use the promo code "PH100" to receive a 100% discount for the full year. This coupon is only valid for first 100 users.
We invite you to try Snoooz and share your thoughts and ideas. Your feedback will help us refine and perfect our out-of-office solution. Let's make this holiday season and every OOO moment truly stress-free! π€π
@sentry_co Haha, excellent point, Andre! I've been living like a nomad for quite a while and working remotely, so I completely understand. In the near future, we're planning to introduce a daily auto-responder that can be activated after office hours, enabling people to achieve a better work-life balance.
What an incredible breakthrough, @victoria_dash! Sending personalized Out-of-Office messages is such an innovative idea β way to go on rolling out this awesome product!
@german_merlo1 Thank you for your support, German! We've also felt that this was a missing feature for a long time. I'm glad you share the same sentiment. I encourage you to try our product and take advantage of our limited-time PH100 offer. Should you have any questions, please let us know.
@tomorbach Thank you for your support and your willingness to try our tool. If you have any questions or need help with onboarding, you can book a free onboarding call using this link:
https://calendly.com/snoooz/onbo...
@kathleen_smith2 Absolutely, Kathleen, you're spot on. We're actively enhancing our self-service options. Recently, we've added a product tour within the app and have also made updates to our helpdesk articles available at (https://help.snoooz.ai).
We're eager to hear your thoughts on further improvements. Your suggestions are highly valued, so please feel free to share any additional ideas you might have.
@esus thank you! We've been diligently working to resolve this issue for some time now. Leveraging AI, we can detect email sentiment and tailor responses accordingly. There's a lot more in store for the next few months. We kindly request you to try our product this holiday season and share your feedback. Your input will help us enhance the product, enabling all of us to benefit from a more intelligent out-of-office assistant managing our work matters while we enjoy our time off.
@johnsmi52412940 Thank you so much John for supporting us. We also request you to try our product this holiday season and share your feedback. It will really help us enhance the product, enabling all of us to benefit from a more intelligent out-of-office assistant managing our work matters while we enjoy our time off.
Congratulations on launchπ
In Japan, we have an extended vacation period around the year-end and New Year holidays, making the feature of sending customized messages particularly appealing. Also, I must say, I really like the product name:)
@zane_jp Thank you, Kazane! Japan is one of my favourite countries, and visiting Japan has always been a dream of mine. I'm amazed to be reaching an audience in Japan β how cool is that?
I'd love to hear more about how you manage being out of the office during this extended vacation period. By the way, we also love the name; it was suggested by Karl, who worked with us in the past!
If you're open to sharing more feedback or trying the app for your specific needs, please connect with me on LinkedIn :)
https://www.linkedin.com/in/vict...
This is cool, congrats! Since I use these responders a couple of times a year, Iβm wondering if youβre able to use the same tech to recognize when a person has a busy schedule but doesnβt want to make people feel they are ghosted , hence it would a personalized note to mitigate that. At the same time, it would also do it for contacts and not for cold emails . Have you thought of something along those lines? That would be really cool!
@emna_ghariani1 Thanks, Emna, for your amazing points! Absolutely, you can set up rules within our system to avoid responding to mailing lists or cold emails. With our CRM integration, you can check whether a recipient is a lead/contact and tailor your response accordingly.
Regarding your other question, within our tool, you can easily check whether recipients are currently in the office or out of the office, similar to a shared calendar feature.
Your questions are fantastic! I highly encourage you to try our product and take advantage of our limited-time 100% free offer available now. Additionally, we can even schedule a free onboarding call for you. Let me know if you're interested!
@davisnz Thanks so much, Davis! Yes, we're eager for feedback because we don't want to tackle this problem in isolation :) Please sign up and share your feedback. If you require assistance signing up or with onboarding, feel free to book a free onboarding call with our CSM team using the below link:
https://calendly.com/snoooz/onbo...
Congrats on the launch of Snoooz! It's such a cool idea to take the hassle out of managing OOO messages for peace of mind on vacations. I'm curious β have you considered integration with calendar apps to automatically set up coverage during listed vacation times? Can't wait to see how this helps everyone relax a bit more on their time off!
@daxeelsoni Thanks for your support, Daxeel! We integrate with Google Calendar, allowing automatic blocking of the calendar for Out of Office (OOO) dates. Additionally, we can decline new or existing meetings with a personalized message. Moreover, we integrate with Calendly, Chili Piper, and HubSpot booking links to automatically pre-fill recipient contact information, simplifying the booking process for them.
I encourage you to try our product and take advantage of our limited-time PH100 offer. If you have any questions, feel free to reach out to us.
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