Hi guys! I was deep into customer discovery calls with customer success teams when we started seeing people using Slack to communicate outwards. 🤔 We started looking into things and noticed that there are no easy solutions to manage customer relations on top of Slack. We wanted to help by providing the most basic overlay you need to get your Slack customer operation up and running. 🐙 People we spoke to have been super excited to try us out and our inboxes have been flooded with feature requests. Would love to know what is most important to you? Super excited to launch our BETA program! If your team is using Slack to manage your customers be sure to try us out🥳 🎉🎉 Be sure to go signup at https://www.spekto.io/

As a business that uses Slack to provide timely support for our Enterprise customers, we need a tool to help us manage these shared channels and our responses effectively, and ensure customers remain satisfied with their support experience, while meeting support response time SLAs. Spekto seems to fill this gap nicely. When the number of shared channels grows to tens and hundreds, doing this manually becomes impossible. Excited to give Spekto a try, I've requested early access.

Congrats on the launch!!! This looks really neat!!!

Loved the idea!

Would love to chat! I really connect to this approach

Looks great

Are you using Slack to mangae customer relations?

Brilliant, good luck guys!

Boundless relationships another layer

Finally!

I'm one of the people who flooded your inbox lately so apologies for that! My team and I have been waiting for this for too long and were even trying to push our own engineers to make this happen. Excited to give this a try and appreciate your openness and collaboration! :)