Unlock real-time coaching for your team with Spiky AI—helping reps execute playbooks, close deals faster, and streamline workflows to drive revenue growth.
Hey Product Hunters 👋!
First of all, thank you, @benln, for hunting us 🥳
We’re thrilled to introduce Spiky AI’s Real Time AI Assistant! Designed to help customer-facing teams navigate their toughest challenges in real-time, Spiky.ai enables reps to improve their playbook execution, close deals faster, and spend more time on revenue-driving activities.
Leaders can now guide teams more efficiently with data-driven insights and recommendations, empowering them to scale winning behaviors across the board.
We're here to help you focus on what matters most—driving growth and achieving sales success!
What is new in Spiky’s real-time feature:
- Call momentum insights: Easily track how well conversations are progressing with visual indicators of topic coverage and progress.
- Real-time communication metrics: Understand talk-to-question ratios, participant engagement, and positivity in real-time, helping you steer conversations effectively.
- Playbook execution: Ensure complete coverage of key qualification questions from your preferred sales playbooks with live feedback during calls.
- Faster onboarding and playbook adoption: Quickly ramp up new hires or experiment with new sales strategies, ensuring adherence to best practices.
- Time savings: Reduce the time spent on post-meeting reviews and manual CRM updates, focusing instead on revenue-generating activities.
Check out app.spiky.ai and let us know what you think!
As a token of our appreciation, use the code PHUNT20 to get 20% off for the first year!
@benln@skyraxai such a cool product, Any assistance real time to sales rep is so helpful. Just curious to know if this also translates into call analysis, post call feedback and comm via other mediums such a slack or any other internal groups / CRM for further processing if needed?
@benln@skyraxai The focus on reducing administrative overhead while improving conversation quality is exactly what sales teams need! Congrats on the launch!
@benln@skyraxai@imraju Hi Raju! Thank you for your question!
Yes, we offer post-call analysis and feedback, providing deeper insights after each conversation.
We also integrate with other tools like Slack and CRMs! We can send customized data directly to your CRM, like meeting summaries, action items, and more. You can also set up webhooks to receive notifications for meeting analysis updates. Let us know if you'd like more details!
@benln@skyraxai as a long time Spiky user (going on 2 years!), I’ve been consistently impressed with how powerful the product is, how fast their team iterates on and improves features, but most importantly the immeasurable value it’s added to my entire team at Gynger.
However, this new real-time feature is literally game changing... The capability to provide live call coaching to my ramping reps, live feedback to my seasoned reps, and contextual access to playbooks during calls for everyone are truly wild.
Congrats guys. Super excited about this!! 🙌
@benln@drolsen Thank you for being such a loyal supporter and advocate of Spiky.AI! 🙌 It’s incredibly rewarding to hear how much value the platform has added to your team at Gynger over the years.
This real-time feature is something we’re particularly proud of—it’s all about empowering teams with instant insights and actionable guidance exactly when they need it. Knowing that it’s already making an impact for both your ramping and seasoned reps means the world to us.
We’re grateful for your trust and can’t wait to see how you and your team continue to thrive with Spiky! 🚀
@rupgo Hi Ruben! Thank you so much for your support!
Spiky AI is designed to be versatile and can benefit teams across various industries, especially those focused on improving productivity, collaboration, and real-time communication.
However, we’re especially focused on sales teams. We help sales reps stay on track with real-time feedback during calls, ensuring they follow key playbook steps and boost productivity.🚀
@rupgo To summarize shortly: customer-facing teams are the most common ones: Sales and Customer Success. Products teams are closely following up. Then HR and Training departments!
@kate_ramakaieva Thank you so much! We provide default meeting templates (including specific sales methodologies like BANT, MEDDIC, MEDDPICC) built in the platform. However, you can also edit and create your own meeting templates. This way, our cutting-edge AI models will analyze your meetings based on your unique needs and preferences.
@jakob_knutzen1 Thank you so much for your kind words, Jakob!!! 💜 It’s always amazing to hear how others can benefit from real time coach! If you ever want to explore how it can help your team, we’d be happy to chat more!
@skyraxai@dzaitzow Thank you, Daniel! Spiky is designed to be flexible, so it can bring value to both small and large teams.
For smaller teams, it’s great for building consistent communication habits. For larger teams, it enables scalable coaching, and keeps everyone aligned. 🦔💜
@dzaitzow@nisa_meray Generally, if you are doing founder-led sales or 3 people team; I think you need different feature set; if you have 20+ revenue people in your team, you need different feature set.
What's your team size? I can comment more!
@nisa_meray@skyraxai we're pretty small (and still pre launch) with 1 dev and 1 non-technical founder. A few contract employees but none of them will be part of the sales cycle.
Excited to finally share Spiky AI with the PH world!
After months of hard work and collaboration, our team built a tool designed to transform team communication and collaboration. 💥
Spiky AI’s real-time coaching feature empowers teams to boost productivity, stay on track during meetings, and drive better outcomes.
We can’t wait for you to try it and would love to hear your feedback!💜
@linda_yanlin Yes, absolutely! While it’s most commonly used by customer-facing teams like Sales and Customer Success, as well as Product teams, HR, and Training departments, real-time coaching is also perfect for enhancing soft skills like interview performance and presentation skills. 💜
Excited to see Spiky AI’s Real-Time AI Assistant live on Product Hunt! 🎉
As a Customer Support Manager here at Spiky, I can’t wait for our customers to experience how much easier it makes real-time guidance and support.
The new features for tracking conversation momentum and improving playbook execution are already helping our team drive better outcomes faster.
Thanks for checking us out—can’t wait to hear your feedback! 😊
@andrea_szilagyi Thank you so much, Andrea! Spiky is designed to be versatile, so while it’s especially tailored for sales teams, it can definitely benefit operations teams as well.
Great looking tool for sales teams! Anything that can help close active pipeline is worth GOLD. Great looking interface too. Nice job!
Congrats on the launch!
what experience you have with sales? i like this idea but it seems weak, you have to load the whole conversation is there just to give me some basic inisghts, you will have to sell the bundled solution icnluding something for recording and loading the meetings there. The presentation was bland and didnt convince my intro trying it out. Try to be more animated. If is this real time is more useless as sales team will get defocused into watching the stupid bars instead of selling. This is not suitable for realtime. imo. I'd consider hthis sueful if it gave me detailed insights like pitch of the voice of customers and all that nitty gritty offline, but this aint it.
@maxcompe Hi Max, thank you for your comment!
We’ve actually been providing offline meeting analysis on our Spiky Platform for a couple of years now, supporting over 1,000 users—primarily sales reps. Based on their feedback, we developed our real-time analysis to further enhance performance without disrupting workflows.
I’d love to hear your thoughts after you’ve had a chance to try it out; your perspective would be invaluable! We’d also be happy to share case studies from our customers if you’re interested. 😊
@nisa_meray hi Nisa, yeah i will try it out, sorry. but i do believe in realtime this has to have basic insights because no one is going to read the tooltips while on a 1:1 call with a customer. Then all that information can get digested after the meeting for ultra detailed insights. I think it can make this offering stronger.
@maxcompe Thank you, I really appreciate your perspective! We’re continuously refining how we deliver insights to ensure they’re helpful without disrupting the flow of calls.
We are actually doing that :) The detailed analysis was part of our previous launch. After the meeting you can go to the detailed meeting report to check the detailed/brief summary, action items for the future meeting, transcript, meeting deep dive (visual, vocal, language metrics), trackers and of course coaching. Thank you for the input, let us know if you have more questions! 😊
@nisa_meray ooh i was confused since this is the second release of the product and the video doesnt show the platform like its right now. i tested it and works pretty fine. i wonder how the realtime works? do you host a meeting on the platform and this panel embeds, is it a chrome extension? its so cool its multilingual! i uploaded 2 vids and didnt ask me for a card? you should guys be more upfront and free trial and you know, more direct. I also would like to see WHEN in the meeting for example the language positivity was affected the most, as it can help us avoid these mistakes, otherwise is just stats that cant be used for improving. i also recommend adding a feature with a chatbot when on a meeting analysis for getting specific insights like who talked the less -> member 1 alike GA4. Definitely will be using this.
@maxcompe Those are very good points! ☀️ To answer your questions:
The real-time coaching works by integrating with the meeting platform you're using or integrating your calendar. We can provide real-time insights during meetings through an integration with your existing communication tools (like Zoom, Google Meet, etc.)
Regarding the free trial and card info, we appreciate your suggestion. We're working on making the trial process smoother and more transparent for our users! Free trial users have opportunity to use real-time for two weeks total of ten meetings. After trial users get the free account and still able to see previous meetings and analytics with a limited access. (10 meeting analysis in general)
Your idea about a chatbot for meeting analysis is fantastic! Because we are working on a feature similar to this.
You can also check out our help center for more information. https://help.spiky.ai/en/article...
Thank you max!
@mkotsollaris Hi Menelaos! Spiky operates independently, but it integrates seamlessly with Salesforce, allowing users to automatically send meeting data directly to their CRM.
Congrats on the launch! 🚀 I’m a big fan of tools that leverage AI to coach and improve skills. Are you also gathering analytics from conversations, like the most recurring topics in certain opportunity areas or frustrations with the current system? It seems like sharing these insights with other departments could be powerful, helping to bridge the knowledge gap between product teams and customer-facing teams for even greater success.
@pablo_velez Thank you so much for your kind words and insightful question! 😊
Yes, we’re definitely tracking analytics during meetings, including the topics discussed and the key keywords mentioned.
Our trackers allow teams to monitor these aspects in real-time, providing valuable insights into conversations. We’re also working on a feature in our roadmap that will provide this data between meetings, enabling teams to gather even more insights over time!
This looks super interesting—I'd love to dig deeper. I could geek out for hours about how you're assessing and tracking some of these metrics. And fantastic job on the landing page!
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