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Margaret-Ann

Statsig Session Replay - Ship better products with contextual user insights

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Statsig's integrated session replays give crystal clear insights into how users experience your product, allowing you to see what resonates, and fix what doesn't. Benefit from direct integration with Analytics, Feature Flags, & A/B Tests.

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Margaret-Ann
Maker
šŸ“Œ
Hi Hunters šŸ‘‹ Iā€™m Margaret-Ann, Head of Product at Statsig. Statsig is an all-in-one platform spanning across Analytics, Feature Flagging, A/B testing, and now, Session Replays, free for up to 10,000 sessions each month! Today, we are proud to announce Session Replay to the PH community, which will give you contextual and qualitative insights into how users are engaging with your product. Check it out at: https://www.statsig.com/session-... Our goal in building Session Replay was to broaden the tools available on Statsig's platform, and eliminate barriers for startups looking to take their first steps toward becoming data-driven. Two things for this launch I want to call out: 1. Quick start with auto-capture: With auto-capture, you can start recording your first user session without manually logging a single event. This will allow you to immediately know where users are getting stuck and dropping off. 2. Product Analytics Integrations with Session Replay: If you are already using Statsig for Product Analytics, you can easily jump into the Session Replay when conducting a funnel analysis to understand why users didn't progress. If you're not familiar with Statsig, try is out free for up to 1M metered events per month. Check out our docs: https://docs.statsig.com/session... Thanks for checking Statsig out. Any feedback / reviews are greatly appreciated!
Brock Lumbard
So proud of the team on this launch. One learning I had as we built this - we had other session replay tools internally at Statsig, but no one used them. Once they were integrated with our feature flags, A/B tests, and product analytics, everyone used them. Having all of these in one place is a truly crazy advantage, to jump from your core business metrics to directly empathizing with the users behind those metrics. We're not done yet, either - there is a long list of tools that work better when they're built to work together. Let us know what you think, we'd love to build together šŸš€
Max Kamyshev
Hi team, congratulations on the launch of Session Replay! I was wondering, how did you come up with this feature? Was it something one of your users suggested for the future roadmap?
Matt Garnes
Maker
@max_kamyshev I'm an engineer on the Statsig team! Adding Session Replay to our suite of products was a very natural next step. It's a valuable tool offered by other platforms to dive deep qualitatively and see how someone is using your product and it dovetails beautifully with the quantitative insights Statsig offers. For example, if you are running an experiment and see negative metric changes in one group, you can seamlessly zoom into sessions just from users who saw the experience in that group and watch exactly what happened. When we imagined all of Statsig's existing experimentation, feature flag and analytics tools together with Session Replay, we knew we had to go build this.
Becky Slack
Been trying to get the purpose of this. can I get some help regarding the details
Vijaye Raji
Maker
@becky_slack You would use this to watch how users are using your product. Think about this as a user research tool. For instance, if your users get stuck in some specific section of your product, you can now watch and learn - and turn those into actionable items.
Debo Ray
@becky_slack +1 on @vijaye's comment here; we don't use Statsig's Session Replay (yet), but use a diff project - watching users go through the onboarding flows (that we thought were intuitive) and struggle, helped us understand how users want to interact w/ our product. This led us to actively undergo a massive overhaul for our UI flows. Can't say enough about the value of the session replay capability as a user research tool
Margaret-Ann
Maker
@becky_slack echoing everything @vijaye said and will add that Session Replay can be especially useful in a few scenarios- (1) You're debugging something and can only get so far with the logs. You want to see what your customer is seeing to quickly identify what's going wrong. (2) You're very small scale (maybe you're just launching a new feature or a new product entirely!) and you don't have enough data to see trends at scale. Watching sessions can help you key in on early trends or identify user behavior you may not have expected. Hope that helps clarify the purpose of a product like Session Replay!
Minhye Kim
So excited for this launch! šŸ„³ Kudos to the team who built an incredibly simple, yet elegant, way for customers to gather insights into how users experience their product.
Sheikh Irfan
Hey @dismanntled congrats on the launch! šŸ„³ What could be the USP of your product which makes it different from another?? keep going.
Vijaye Raji
Maker
@dismanntled @sheikhirfan10 The unique value proposition is that this is part of a larger Statsig platform that allows you to turn these session insights into product updates, roll them out, measure the impact of them and then run experiments to validate your learnings - all along gathering metrics and analytics.
Margaret-Ann
Maker
@sheikhirfan10 @vijaye nailed it. We believe in the power of a platform where all these tools- from feature flags to experimentation to analytics and session replay- are all colocated and interoperable. A good example of how this is powerful- you start rolling out a new feature to your users using feature flags. You see a key metric is dropping and think, "hmm this isn't good". Using the tool, you quickly grab a set of sample users exposed to the new product, go watch their sessions and identify the bug. In parallel, you've rolled back the feature flag until the bug is root caused & fixed. Once you're confident you've shipped a fix, you re-start your rollout and monitor the metrics to ensure things look good.
Kirill Markin
Congrats on the launch! How has the integration of Session Replay with your existing analytics tools helped early users in identifying and fixing specific user experience issues?
Akin Olugbade
Maker
@kirill_markin I can't speak to our specific customers, but internally integrating Session Replay with Product Analytics has been nothing short of eye opening. Internally, we've been using a soon-to-be launched integration with funnels and session replay which has helped me personally debug a funnel, funny enough, related to the Session Replay onboarding experience. Our CEO used it when launching a new version of our homepage to better learn where people and do and don't spend time on the site, and unhide some information we previously had beneath the fold. Every day I dogfood this product I love it a little more :-). I think you will too!
Vinod Katam
Firstly, congratulations on the launch. Our team has been using Openreplay and Fullstory for session recordings, however there are certain limitations to these platforms because of which we are looking for an alternate platform. Would you be able to help me understand how is your product different from the ones that i mentioned. We are trying to finalise a platform in the next couple of weeks, so it would be really helpful if i can get some understanding about your platform before taking a call.
Matt Garnes
Maker
@vinodkatam94 I'm an engineer on the Statsig team! This is a great question and we believe the answer is that Session Replay is more powerful when paired with everything else Statsig has to offer and that is what makes ours different! For example, if you are running an experiment and see negative metric changes in one group, you can seamlessly zoom into sessions just from users who saw the experience in that group and watch exactly what happened. If you are in the process of slowly rolling out a feature with a feature flag, you can look at sessions and easily jump to the very moment that your users interacted with the new feature. Or, make a complex query with our analytics tools to drill down exactly to the right set of events and see sessions where they occurred. Our session replay is supercharged by the rest of Statsig.
Vijaye Raji
Maker
Session Replay is a very useful tool to understand how your users are using your product, where they're getting stuck and all the opportunities to make things even more frictionless. As we dogfooded this product at Statsig, we identified quite a few gaps and shortcomings in our own product experience, which we have subsequently addressed. The value is enormous. What's particularly exciting about Statsig is that you can turn these findings into powerful actionable insights with the ability to run quick experiments based on the observations.
Bankaido
This will be a really useful tool for A/B testing. Gook luck on your launch!
Benjamin Sloutsky
Iā€™m just curious what makes it different from something like Figma?
Brock Lumbard
@benjamin_sloutsky Heya Benjamin - our platform doesn't share many similarities with Figma, we're a developer tool that you'd install in your product to get more insights on user interactions. The things you learn from using Statsig might help inform the designs you pursue - but they wouldn't directly overlap with what you'd do on Figma. Like basically everyone these days, we're big Figma users at Statsig, and big fans!
Matt Garnes
Maker
@benjamin_sloutsky Gotcha, that makes sense then! I think our Session Replay feature has similar functionality to Hotjar, but the magic is in how it connects to the rest of Statsig. If you're using us for feature flags or experiments, you can seamlessly dive into replays of users receiving different variants of an a/b/n test, or find all the replays where a certain analytics event was logged to Statsig. We make it really easy to weave between all of our offerings to create what we think is a very powerful platform for building the best products.
JaredL
Interesting! I'm curious how you protect user privacy? And can recording be done in browser plugins? It would be even better if you could provide some comparison reports with products like Clarity and PostHog! šŸ«”
Matt Garnes
Maker
@jaredl This is a super important point! Anyone using our session replay product should think carefully about excluding input or data from the recording that is sensitive. Since our recording SDK uses the RRWeb open source project under the hood, we leverage the rich controls that library offers to allow ignoring and/or masking user data and input using a variety of tools such as CSS classes/selectors or text processing functions to carefully filter out data that shouldn't be recorded. I'm not sure off hand how the recording would interact with browser plugins, the recorder is built into the page using Javascript. As for comparison docs, that's a great idea and I'm sure we'll consider that at some point. We've created many such comparisons for other products we've released. Thank you!
Soumik mahato
Congratulations šŸŽ‰ Margaret on the launch
Camden Kaminsky
So exciting! Congrats on the product launch. Loving this platform
Margaret-Ann
Maker
@camden_kaminsky we love to hear it, thanks for the shoutout!
Candice Chow
What an exciting launch as we expand our platform! I'm really looking forward to what's ahead and eager to hear more feedback from users to not only improve Session Replay, but also Statsig's platform.
David Kang
Love the platform! Canā€™t wait to try out session replay šŸ˜
Margaret-Ann
Maker
@david_kang11 awesome to hear. :) Feel free to send feedback our way as you try it out!
manu kerja00
congrats!! ā¤ļø
Albert
congratulations on the launch of statsig session replay, margaret-ann. it's intriguing how it integrates with existing analytics tools. can you share how the session replay feature has impacted your early adopters' ability to iterate on their products?
Akin Olugbade
Maker
@mashy I said this in another comment, but I can't speak to our specific customers, but internally, integrating Session Replay with Product Analytics has been nothing short of eye opening. Internally, we've been using a soon-to-be launched integration with funnels and session replay which has helped me personally debug a funnel, funny enough, related to the Session Replay onboarding experience. Our CEO used it when launching a new version of our homepage to better learn where people and do and don't spend time on the site, and unhide some information we previously had beneath the fold. Every day I dogfood this product I love it a little more :-). I think you will too!
Antoni Kozelski
Congratulations on the release of Statsig Session Replay. Now you can confidently analyze key user information without errors.
Mojardin Alce
I love this is user friendly