Hi Product Hunt - We’re excited to introduce you to our latest launch: Strac Intercom Redactor. Strac Intercom Redactor is a Data Loss Prevention (DLP) software. It works in 2 modes: - Detect Only: In this mode, Strac automatically discovers sensitive comments and attachments. Customers can see Findings of sensitive tickets in the Strac UI Vault and get notifications. - Redact: In this mode, Strac masks (aka redacts) sensitive comments and attachments in a unique way where authorized users can still view those Intercom tickets in Strac UI Vault until the link expires. Why should you install Strac Intercom Redactor app? 1. Achieve Compliance Faster: As part of SOC2, HIPAA, PCI, Data Loss Prevention (DLP) is a requirement. Strac satisfies that requirement across all SaaS tools a business us. 2. Avoid Data Breaches: Not having a DLP solution opens up your employees, users and SaaS apps for attack points. It is common for an employee to be compromised via a phishing attack and an attacker takes over your company's SaaS app. Think Uber data breach where Slack was compromised. Checkout the demo video! About Us: Strac helps businesses secure their customers’ sensitive personal data like SSN (social security number), drivers license, passport, bank statements, tax forms, medical notes, etc. across all communication channels like Email, Slack, Zendesk, Intercom, OneDrive, Google Drive and Web Applications. This launch is specifically targeted for Intercom. We are on a mission to solve the identity theft problem by going to the source of it. Hence, we started Strac. We are making it possible for startups & enterprises to securely interact with sensitive information without changing their workflows. Strac is backed by Y Combinator, FUSE, Unshackled Ventures and many angels including Co-Founder of Pager Duty. We would love your feedback on the product. Let us know what you like and what we can improve! Book a demo here: https://strac.io/

The less I have to think about PII the better. Thank you for integrating with more and more services and making it super simple to secure PII for our customers