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Tom Gorski

InStream CRM - Business relationship management platform - CRM alternative

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Filip Duszczak
Maker
Hi Folks, We’re so happy to be here! Last 14 months our team worked till late evenings, day by day struggling with numbers of challenges, to present you today the #1 Relationship Management System. An alternative for typical CRM systems. Our goal is to: - Help you manage your business contacts and clients data, - Support your everyday communication, - Help sales and customer focused teams on strengthening their relationships with clients and business contacts - Support teams with intelligent sales enablement tools - Keep your business InStream! Our tool is a flexible SaaS, a CRM alternative for small and medium companies around the world. If you feel that you need to bolster your business relationships with your clients and business contacts, here we are! Soon we are going to release: Chrome Extension, Full Outlook Integration, Full LinkedIn Integration, Mobile App, and plenty more. This is just the beginning. Be a part of it. Have a look on how it works:) Manage your contacts and don’t miss any important information. You can import them from csv files, LinkedIn, Gmail. Create a relation and gather all communications in one place.Send emails directly from the platform. Updated rapports will help your sales team boost their effectiveness. We will be happy to get your feedback and answer all your questions! We hope you’ll enjoy our product, Filip
Filip Duszczak
Maker
@basgras Hey Bas, thanks a lot!
Steven Hambleton
How are you different to other CRMs out there?
Filip Duszczak
Maker
@stinhambo While 99% of CRM are focused only on a Sales Processes - have only LEAD/DEAL flow support. In InStream we want you to gather all your business contacts in one place, manage them and monitor communication with then. So, it is a CRM which supports not only sales teams but also all business organizations with no-sales background. We put attention on communication quality, time safing, less on Sales Reports.
Wojciech Cebula
Maker
Hey Hunters! I'm really excited to see InStream here. Today we have something special for you :)
Vadi
The gif are so fast I just can't get anything out of it.
Wojciech Cebula
Maker
@vadivelk Sorry it's hard to create long gif which will present all functionalities and will be not more than 10mb. You can check our youtube video, it should work better for you :)
Elizabeth
This looks so good and polished, I immediately scrolled to the footer to check for "powered by Salesforce" or something - but it seems totally independent. I'm signing up.
Natalia Skrzypczak
Maker
@elizabethhunker we are independent, trying to create new solutions on our own ;) so thanks for giving us a chance!
darby
Looks cool, fyi logo reads as Shazam
Natalia Skrzypczak
Maker
@drawby thanks, we know our logo is not as unique as we wanted to be... ;)
Radosław Bułat
Congratulation InStream team, great product with excellent support.
Wojciech Cebula
Maker
@radoslaw_bulat Thank you! :)
Marcin Fejfer
Congrats! It's really complex piece of software! Are you going to connect it with LinkedIn or any other external database to get updated connections and social media info?
Natalia Skrzypczak
Maker
@mjfejfer Thanks for your feedback! We are going to link our platform with LinkedIn and other externals, because we really want to create the tool, which will gather ALL information about customers in one place. ;)
Marcin Fejfer
@natquens Sounds promising, but when can we expect it?
Natalia Skrzypczak
Maker
@mjfejfer soon ;) we are just working on it as it's one of the most important things on our to-do list ;)
Harry Stebbings
Love it Guillherme good hustle! That is what it is all about!
Natalia Skrzypczak
Maker
@harrystebbings thanks for hunting us ;)
Tom Gorski
Hunter
Just found new SaaS product. In easy way you can organize your contacts. You can also gather all your business communication in one place. InStream is new, still growing product, but I can see its potential for all who cares about strong relations with customers. Today I added it on Product Hunt. Check them out and give your feedback!
Filip Duszczak
Maker
@tomgorski Tom, thanks a lot. I have checked your profile. I like your SaaSGenius platform!
James O'Sullivan
So this can completely replace a CRM? Also your logo looks almost identical to Shazam. Did you make sure it is ok? :)
Filip Duszczak
Maker
@james_osullivan James, yes. Instream is an CRM as all other products but we put more attention on communication than avarage CRMs does. We also have something like 'business relationships' - you can have communication with contacts with no seles background. Therefore all business organization, non-profit etc companies finds us perfect for them self. Yes logo can be little bit simmilar but doesn't our look more light and fresh?:)
James O'Sullivan
@filip_duszczak Yeah InStream's is a lot more fresh :) . Ok I was a little confused because the pitch is focused on it being an alternative, so I thought there might be a loss of functionality. I really appreciate you guys doing the free 1 year for startups. That's a big deal and this easily looks like the ideal choice for a startup. I checked out pipedrive and their interface looks souless. Lol. Congrats on the launch!
Filip Duszczak
Maker
@james_osullivan Thanks a lot:)
Peter Synowiec
I'm using this tool from the beginning. It's much better to schedule communication with clients than any other tool that I've tried. Earlier before I've been using mostly Pipedrive (as many studios / freelancers do, because it's cheap and effective), but it's really worth to try InStream.io and check how does your business work with it. Mine is working pretty well, mostly thanks to my selling process that was improved by InStream. Give it a try! :)
Natalia Skrzypczak
Maker
@peter_synowiec Thank you for your good words, We are so happy to hear that our platform makes your life easier ;)
Michał Krajewski
The product looks very solid, and the pricing is really fair - do you plan on adding some elements of marketing automation in the future? Also is it possible to create email templates on the platform?
Filip Duszczak
Maker
@mkrajew Michał, thanks a lot. You can even now selecr 100 relations and send mass email to all of the selected contacts. But we don't plan to add marketing automation, we will integrate with current product. Our Road Map assume: Chrome extenion for Gmail MObile, LInkedIN integration, Phone/VOIP/Skype, GoogleApps full, zappier and more and more:) Is there anything more I can help you?
Jim Berkowitz
I'd be interested in talking with you and getting a formal presentation.
Filip Duszczak
Maker
@jberkowitz Jim, anytime. My skyoe id is: filip.duszczak. Feel free to contact me!:)
Stephen Campbell
I'm trying to like this. Also used PipeDrive among other CRMs. The mobile experience was a bit tragic for me on my iPhone. Pricing page wasn't responsive so I'm a bit turned off. Tried to chat via the chat box but got no response. Ugh. C'mon!
Natalia Skrzypczak
Maker
@stephenalan Hey, we know that our website is not mobile responsive yet, but we are really working on it - just give us some time ;) Also we are based in Poland and sometimes we need to sleep ;) - we will be 24/7 soon, but for that, we need a bit more people. We will respond to all your questions asap. Hope you understand the circumstances and you will give us a chance anyway. If you have any questions please contact me: natalia.skrzypczak@instream.io
Hal Gottfried
This looks just what I've been looking for but I need a way to look at it on mobile (site didn't seem mobile friendly) as well as offline and local iOS sync (similar to Daylite but with your features)
Natalia Skrzypczak
Maker
@hgottfried hey send us an email on office@instream.io and we will show you our system
Catalin Jansen
So far I like the simplicity. Does Instream offer a mobile app? or mobile version of the platform?
Marcin Kaczmarek

Giving a very low rating as a complaint due to very poor and unreliable customer support.

I've actually much enjoyed the product and see great potential in it, but the way you're treated is unacceptable. I've requested help with a broken functionality (can not connect Gsuite email to CRM account) more than a month ago - via their support email, followed-up by phone, PM on Facebook and Linkedin and was totally ignored. No answers and the issue is not solved.

Waste of time and money. Sorry to say that.

Pros:

Promising product

Cons:

Support