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Tango — Automatically create how-to guides with screenshots
Take the dreaded chore out of creating documentation. Onboard new hires, resolve customer issues, and share product updates faster. Documentation that whistles while you work.
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Guido Arata
Looks great! I was using some tools similar to Tango, but never fully satisfied..wilk definitely try out Tango! Question, I'm using Algolia as search engine for my knowledge base, because algolia search algorithm is very powerful. So, any chance that Algolia can index Tango workflow content?
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@guidoarata Hi Guido - that's a great question! We're currently in the design phase for search and are evaluating Algolia and a few other options :)
@brian_shultz ok cool looking forward! I wanted to try, using Edge, I installed the extension, signed up, but whenever I try to capture a workflow, I get redirected to the My Workflow page. There I find CAPTURE WORKFLOW, I click that, and I get redirected there. I click the Extension icon, and I get redirected there.
Thank you so much for surfacing this issue! Am glad we could chat and get to the bottom of it. SO helpful to troubleshoot issues like these together :)
So happy Tango is solving this problem!! And with such an amazing product too. Congratulations Brian and Tango team!!
Congrats on the PH launch! Tango is one of the best ways to share worflows and best practices!!
Congrats! It looks like a fun touch to documentation process which is perceived as boring by many.
@milkers Work should be fun, especially when you're sharing hard earned know-how. Thanks!
This is awesome. Congrats. Realistic time frame for OS specific app so we can create these outside the browser?
@ericsr Thanks for the support! Capturing workflows on desktop (and between desktop and web) is definitely on our upcoming roadmap. We would love to hear more about your specific use case - what types of applications would you like to use? What OS are you on?
@ericsr @kristiehoward I need this too, so I can share a use case - I'm trying to document a development process on Mac OS Big Sur that requires a user to connect to VPN, type terminal commands, connect to FTP, and then run a script. Other apps that would be really important for my type of documentation include Tower and other Git clients, VSCode, Adobe XD, and for my teammates, Sublime Text and Coda.
This was actually the first thing I tried to do, and was super bummed to find out I couldn't do it. I teach web development as well, and a tool like yours would be an absolute game changer if it could be run as an app on my desktop that can record my movements across many apps. Some examples of processes I'd like to document this way include How to create a new release, how to share an Adobe XD link with the correct permissions, and how to create a new client project website (which involves copying code from a certain template, updating it, and then uploading it to a certain place).
@maxmackey that's awesome to hear! thanks for sharing your experience with us Max. more to come.
The UX is ridiculously GOOOD!!! And of course just magic copied it right into my notion... WTF is this magic. I love when people integrate excellence into their products. Can't wait to see what the paid will hold if the free is this good.
@iamroguelondon well, we're blushing now. Thank you SO much for the kind words 🙏 and let us know if you have any feedback! (Seriously - we respond to all of it!)
I would have loved this tool at my startup… genius. How should teams best use tango?
@zacharydewitt Thanks, Zach! We've seen a few core use cases:
- Best practice documentation for process-related tasks (e.g. "How to handle subscription billing issues")
- Reverse shadowing for new hires to get feedback
- Product release notes to keep internal teams apprised of changes
- Customer-facing help docs on Zendesk/Intercom for self-serve issue resolution
- Ad-hoc responses to questions on Slack (e.g. "How do we ...")
Incredibly easy to get started! I was able to get up and running within 2 minutes and started recording processes that I can share with others. Makes the job of training and documentation so much more scalable.
Just tried this out. Congrats on the launch!
?makers - love the Magic Copy feature and the overall ease of use! How do you plan to monetize this?
@adityasriganesh Magic Copy was a pretty fun challenge to solve with the team :) In terms of monetization - there will always be a free version similar to what you're using now. Next, we'll roll out an additional paid version (per user, per month) with new features likely in November or December.
Wow! Clean, fast and simple. Such a streamlined fluid way to create a workflow and share it. Great execution of a great idea! Congrats on the launch team Tango!
Few apps in recent memory have made such a profound impact on my workflow as an entrepreneur and manager of my team. Thank you Tango!
This is fantastic!
Back in the day, I used now and then the app ScreenSteps for making how-to's. But then they decided to turn their business model upside down and made it a (ridiculous expensive) subscription based service. So then the fun was over with ScreenSteps.
But this looks promising! It would be great though if it's possible to work also outside the browser. Are there any plans for this @ken_babcock ?
@ken_babcock @joid this is great feedback and is definitely something we are considering :)
Guys, I tried this out, because we could definitely use this in our team. However, the steps are truncated after one line? I can't see a way to reveal this other than the tooltips in the sidebar, which is a little bit of a problem as we're going to have step descriptions longer than one line. Am I missing something basic?
EDIT: Not actually an issue-- or maybe just with my eyesight. Multi-line descriptions are supported, as per the response from Brian.
@deejtulleken Hi Deej -- thanks so much for writing in! Can you check out this Tango I made for you? Does that solve your issue? https://app.tango.us/app/workflo...
@brian_shultz Haha, thanks Brian, that was a kind way of saying "Yes, you're missing something basic."
I somehow completely missed the option to add a description.
@deejtulleken if you couldn't find it, that's usually a sign that we need to make it more clear :)
@brian_shultz I think this might be closer to one of those times that I open the fridge, stare at the milk on the shelf for about five seconds and then ask my wife incredulously how we can be out of milk.
Congrats team! You guys are such an awesome group, absolutely love how hard you worked on this one, and the product is super slick too!