Hey @philip_kallberg Thanks for your feedback! Check out a link to a Fact Sheet below with some details on how Telnyx compares with Twilio. We'd love to talk through how our network, pricing and features compare vs. the competition in more detail - contact me at christie@telnyx.com if you'd like to set that up. The Telnyx for Startups program is designed for startups participating in accelerators, incubators and seed-stage venture funds. If that's you, just complete the details on the page and we'll get in touch. Cheers, Christie https://go.telnyx.com/rs/028-JJW...

@christie_wragg @philip_kallberg Co-Founder/CEO here. There's lot of stuff that makes us different, but fundamentally, we built something quite distinct from other players in that we are both the telco (on top of our own multi-cloud software stack) and API provider, allowing us to 1) pass substantial savings onto our customers 2) build products that others cannot. For example, while our P2P SMS product costs substantially less than our competitors, it has better capabilities, as it's unique in that it's natively SMS capable rather than a landline number that has been overlayed with SMS. This means a) better deliverability b) 2-way international support c) the ability to send and receive shortcodes. This makes it the perfect solution for 2nd phone number apps, among other use cases in which a mobile number is being replaced. Outside of differentiated capabilities and features, we offer unparalleled support -- 24/7 via chat (intercom on the bottom right), phone (+1.888.980.9750), or slack (https://joinslack.telnyx.com) Re: the comments - I think the team is excited about our product hunt and is looking to seed conversations, but agreed that they should be doing so as makers. We'll fix it.

@contactdq @michael_bratschi @christie_wragg @ireither @john_vonroth Hello John, sorry to hear that you had difficulty with the user experience. Hoping you can enlighten us more around (1) on why you think it doesn't work? (2) We provide customers with free credit and in certain use cases, depending on the sign up flow you choose, there may be a small deduction in your free credit. (3) I can't say why your email was blocked but I would appreciate it if you could contact us at support@telnyx.com so I can personally look to rectify all your concerns. Thank you.

@contactdq @michael_bratschi @christie_wragg @ireither @john_vonroth @telnyx @telnyx_support I had similar situation. It seems to be cheaper than twilio but unfortunately it simply doesnt work for my international smses. I am getting charged for undelivered messages and delivery rate is simply 0 since yesterday I have been testing and trying to send sms to Turkey Georgia and Armenia and none is delivered despite being marked as successfull at the dashboard and me being charged for it. I reached out to support team and their reply is simply theres nothing to do its a problem with those countries operators. I am also a twilio user and never had any issues for a year now and delivery rate is nearly 100% and at least i can see undelivered messages on the dashboard.

@contactdq @michael_bratschi @christie_wragg @ireither @telnyx @telnyx_support Ok. Had great customer service from Dillin who was able to fix: 1. Intercom issue 2. Re-enabled account. Will test some more and report.

@francoolaami Give it a whirl. We have invested heavily invested in international support, especially in the EU. I think you'll be pleased with the results you see. If you have any issues, hit up our 24/7 livechat support in the bottom right hand of the portal or call us.

@francoolaami I can confirm that it does not work for Georgia. simply 0 delivery rate for the messages and you are charged for them

Hi @nikos_efthias1, sorry to hear that you're having issues sending to Georgia - please reach out to our NOC team in the portal via chat to see how we can help. I'll send you a $5 promo code once we resolve the problem.

@christie_wragg I was talking to support but seems theres nothing to do telnyx simply doesnt work for Georgia. 0delivery but funny thing is that on the panel the messages are marked as successful. I am using twilio for over a year now and delivery rate is simply 100% never heard any issues with sms from my clients in my app I will try for turkey and armenia tomorrow but im not hopefull about those countries as well

@percyc thanks for bringing this to our attention. Can you provide a messaging example to our support team so we can look into this further for you? Please send an email to support@telnyx.com

@percyc We investigated this and changed routing on this. Please advise if this is operational for you now.