Hey everyone,
Following months of hard work and after helping people resolve 100,000 support cases during our beta, we're launching our new product - Ask Wiz on Facebook Messenger (http://m.me/askwiz) AND on Google Play (https://play.google.com/store/ap...). Powered by AI and thousands of tech experts, Ask Wiz helps with any technical issues, questions or advice, covering mobile, PCs and smart home devices. Please give it a try and let me know what you think!
Thanks @benln for the hunt!
@benln Thanks!
It's based on Drippler's community. We had lots of geeks and savvy users who were helping others out on the previous version of the product, and that inspired us to build a dedicated product to provide the best possible support experience. Our amazing community pitched in and together we built the platform they're now supporting other people on.
@uxdzen I haven't tried this product, but I tested many other products and talked with a quite a few founders ... seems that everyone now want to have an AI "feature", just because it's the hot trend at the moment and makes the product sound more "sexy" even though it doesn't have anything about AI.
Again, I can't talk about this product, but adding "AI" to everything just to look "smart" should stop!
Great Idea, I challenged the bot a bit, how are you going to overcome people like me? It doesn't seem scalable, unless it's a work of love, you know...it conquers all :)
@haimpekel thanks for giving it a spin! Our technology actually makes everything highly scalable, leveraging all the human conversations on the platform to train the bot, making it smarter and smarter over time. What doesn't seek scalble to you?
@talmixed That's great, I had an expert answering one of my questions. What I thought was not scalable is the expert to questions ratio, there are more questions than experts in the world.
I was a "Tech Wizard" for a little while but was turned off because there wasn't even a secure account system. "Wizards" were not able to change their password and if they forgot their password it would be sent to them by email in plain text. Which meant passwords weren't even hashed on their server. This seems so fundamental, nobody should store passwords in plain text. @talmixed has this been fixed yet?
@tonybrix@talmixed Hi Tony! We really appreciate the time you spent as a wizard and your feedback! We do not save plain text passwords, and we allow wizards to sign in using SSO where they don't need to use a password. Feel free to contact me with more questions
@ronenyacobi every time I click "Login with facebook" it says "Unable to login with facebook" I know this was a problem when you first rolled out with the option to login with facebook and I tried working with support but never got it working.
Spinach AI
Text-A-Gif
Notion
Spinach AI
OyaPay
Income Reports
Spinach AI
Hotmark
Spinach AI
Hotmark
Peer5
Spinach AI
Text-A-Gif
Story Replay