I kind of hoped you could like take a photo of an item/it's barcode in the store and send it over Messenger to get more information or recipes... I wonder if that's coming or possible?
@heyadamcrouch I am using it this way and works really well. First I said I have pasta, tuna and tomatoes and sent me some recipes. Now that I said the past is linguine is advising spaghetti. My italian bias suggests still linguine but it's pretty close!
Hi! Jeff here from Whole Foods. To answer a few questions:
1. What led to the bot? --We always want to innovating and meeting our customers where they are. We had two key insights. A) Customer are always messaging/texting in store. Asking their partners or parents which type of peanut butter to buy, etc. B) People are looking for inspiration in store. They wonder past a gorgeous piece of salmon on sale and wonder what they could make. In fact ~50% of recipe searches come in aisle/store. So when you pair those two insights together, outcomes our first and most compelling use case.
2. We wanted to keep the use case as simple as possible as our POV that keeping a single use case in chatbots at the moment makes for a more compelling product. We also didn't want to spam you everyday with a recipe. There are some spammy bots out there. We like to think of this as another way to have Whole Foods help you in the kitchen or store when you want not when we deem appropriate.
Thanks for all the support. Hope you enjoy and please if you have any feedback, we'd love it!
Neato! I think this could really take advantage of "Hints" instead of only buttons to reduce multiple cards for the same request. Also being able to type more phrases would be nice. We made that switch in our bot here: http://m.me/tastingtable
Cool bot :) i found a bug: when you type "menu" in the help message you get this message: "Sorry, I couldn't understand what you meant. Try selecting an option above."
Maybe it is a bug? This bot went mental when I asked for coconut curry. It didn't respond and then all of a sudden started sending me the same group of recipes over and over again.
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