Subscribe
Sign in
Resource Center by Userflow — Always-on, contextual and personalized help widget
Userflow's new Resource Center lets your users access help directly in your app.
The Resource Center expands to a list of customizable blocks that enables users to search your existing knowledge base, find and start Userflow flows/tours on demand, and more.
The Resource Center expands to a list of customizable blocks that enables users to search your existing knowledge base, find and start Userflow flows/tours on demand, and more.
61
Replies
Vlad Gidea
So clean and crisp, we were looking for something where we can experiment with our user onboarding faster - thanks for sharing ;)
Share
We at Juice Analytics are very excited about the new Resource Center feature. I've spent 10 minutes experimenting with it and already have a long list of things I want to do with it. Sending guidance that is personalized to each user's journey and available when the user is ready to receive it is potentially game changing. The options to make our overlooked documentation more accessible and searchable and to start the Intercom chat process from the Resource Center make my heart sing. The Resource Center will help eliminate some of the onboarding clutter that can be distracting to new users of Juicebox. Well done, Userflow! 👏
The product is amazing and super intuitive. The new additions to the Userflow platform combine and link much-needed functionality to greatly assist in delivering a world-class customer experience! Looking forward to adopting this side of the product too 👀 Well done and congrats on the launch!
Hello PH friends!
This is the feature we've been most excited about announcing for a long time.
Lots of apps (think Figma, Notion, Mercury) have this (?) help icon in the lower right corner. Clicking it, lets users access docs and see contact information. We wanted to give this to our customers, but in a no-code way and with the ability to make it contextual (e.g. based on current page) and personalized (e.g. based on user role).
So that's what we built! Have your developers install Userflow.js in your app, and in just a few minutes you can publish your own awesome interactive help widget. Users can search through your knowledge base. They can find and start your Userflow flows (guided tours) on demand. It also seamlessly integrates with your live-chat provider.
Sign up for a free trial at https://userflow.com. You can preview it directly in your own app without installing anything. It's that easy.
If you want to see a full video walkthrough of Resource Center, then I made this one for you: https://www.loom.com/share/1b81c...
We tested out user flow one afternoon. By the evening, we had it integrated into our product, and by night we signed up as a customer. It's a fantastic product that leaves the competition to dust. UX is superb so is the flow. I strongly recommend this product.
..just about to sign off on a new onboarding solution for a new SasS and wow better hold off, thanks for sharing
@andrew_broadbent2 glad you like it. You can do a free trial on userflow.com
Userflow is great. We've built 4 customized onboarding flows with it as well as our cancellation flow (which has already saved us a bunch of MRR) using Userflow. We're also starting to experiment with product tutorials at the point of usage.
Can't wait to try the resource center!
@aleem_mawani2 thanks for sharing this. We are excited to see what you can do with the resource center
Huge fan of Userflow. Esben has always been there to assist us - they truly have an exceptional product. Congrats on the new feature guys.
Userflow is by far the best product tour company out there (I've used Intercom, Appcues, Userpilot, etc.). Once you try it, you'll never want to use another tool again 🤩 The Resource Center is a great addition to an already great product! Congrats Sebastian and Esben ⚡️⚡️
@franciska_itly Thanks Franciska, we will do our best to continue on this path
A very useful product. Congrats @sebastian_seilund and team.
@kapilgadhire Check this out.
