@miriamschwab Hi Miriam, thanks for the feedback. We're working on a way to solve this, we see that many subscription-based apps have a "try it [amount of time] for free" button and after the trial expires, you must enter your information to continue. Would this increase your chances of using/downloading the app?

@enael yes. Asking for CC details before the trial ends is not only a bad idea for conversion, it's also a very bad idea for your brand. It looks like you are trying to trick people into memberships and that makes you look bad.

@dsmatichuk Thanks David, this has been a very informative experience for the whole team and your comments are very valuable. Thanks!

@enael Yes, and also if it didn't request my CC details to get started.

@joshuapinter Hi Joshua, thanks for the feedback. We took note about providing answers to the quiz, definitely something that can be fixed relatively quickly.

@xmcgraw Hi David, thanks for your feedback. Did you download the iOS or Android version? Also, could you elaborate on the things that made it difficult to use? The more detailed feedback, the better we can work on fixing those issues. Thanks!

@enael iOS. Sluggish navigation (took 4-5 seconds to just launch the menu), buttons not working when exploring areas (like 'Participate'), you have to press 'cancel' twice to back away from filtering, list of items where text runs off the edge of the screen (making it hard to read)... General issues that should have been nailed during QA.

@xmcgraw Thanks David, we'll definitely look into this since our QA (supposedly) took care of everything you're mentioning. Just one more question, were you using it on WiFi or using your carrier's data?

@dannyrichman @charlieslife Hi guys, sorry if I gave you the wrong impression about not taking your feedback seriously, we really do care about what you guys have to say regarding the app. We are taking note of all the comments and will be taking corrective action for the next version. Please, keep the feedback coming :)

@vmarks Hi Victor, thanks for your feedback. I agree that Dan's current fan base is probably not deterred by a pay wall, and that yet-to-become-fans such as yourself might be a deal breaker. However, when we were deciding between revenue models, we ruled out the freemium model for reasons that make sense to Dan and the Center. Hopefully you can take advantage of the 1-month free trial and then decide whether the app provides you with enough value to subscribe. After all, all the money is going back to Dan's Center and is helping fuel research in the field of Behavioral Economics.

@enael Why should I care about helping to fuel research in Behavioral Economics? Nothing about the app helps me care about this. It's something Dan's center is invested in, but the app and its iTunes store listing do nothing to help me become invested in. So, no. No thanks. You're thinking of yourselves, not your end users. Also, there's no mention of a free 1 month trial anywhere, here or at the app listing on iTunes. If it's a common misconception among users that we all think you can't sample the app, and you can... then you've failed somewhere. It's not the users fault we have this misconception, its yours.

@vmarks Hi Victor, I'm not saying that you should care about BE or Dan's research (although, I'm sure you'd find BE very interesting if you give it a try). I also see your point that if many people don't see right away that they can have access to a free trial, then it's something we need to fix on our end. Thanks again for the feedback and we will work on creating something that appeals to more people outside of the current customer base.

@vmarks @enael Dan should realize how quickly a month can pass when you get busy. I agree that it is a generous time period compared to some, but for ProductHunters like me, we have a lot of apps and websites to get through.

@gregjwww Hi Greg, the app doesn't have a settings menu per se. We have the menu on the top right corner that helps you sort the content into categories. I'd love to know what you'd like to use the settings for? Is there one particular feature that you want to use?

@enael I was wondering how I'd be able to unsubscribe in the future if I wanted to?

@gregjwww Hi Greg, if you're using iOS you have to do it using your phone's settings. Here's the guide: https://support.apple.com/en-us/...

@notgyet13 Hi Angela, thanks for your feedback. This seems to be the common misconception among users, you CAN sample the app for 1 month and then decide whether you want to pay for the subscription. About hiring you, well I'll leave that one to Dan :)

@benbrausen Hi Ben, we appreciate your feedback. In all honesty, we're not testing the likelihood of people paying upfront - since you can access the app for 1 month totally free and test it out. It is common practice to subscribe to an app and have a free trial, once it expires then you're charged the fee. About paying for the app, this is a two-prong answer: first, the money raised goes directly into research taking place at Dan's Center for Advanced Hindsight... which makes the subscription more of a donation to science. Second, even though Dan's content is all available online, we believe to provide value to our users by arranging it into "areas of life" (BE, Health, Romance, etc.) and formats (Podcasts, Video, etc.). For people that are interested in a specific field (e.g. Finance), the app provides you with targeted information and saves you plenty of time you'd otherwise spent browsing the internet. So, if you want to help research in BE and are appreciative of your time, I believe this is the right app for you! :)

@enael Downloaded the app. It's asking me to commit to paying before I've even tried using it / know what it really does. Unless I've misunderstood something, I think you should at least give people a bit more of a taste before asking this.

@charlieslife Hi Charlie. The app give a 1-month free trial, so you're not charged anything until the month has expired. This way, you have a chance to use it and decide whether you want to donate to Dan's Center for Advanced Hindsight.

@enael Thanks Enael - but as I'm unlikely to remember to cancel this if I don't want to pay in a month, it makes me hesitant about going through with it. If there was some kind of onboarding sequence or explanation video before I'd be much more likely. I might not represent every user here tbf, but it was just a bit jolting seeing this screen before I even really know what the app does.

@charlieslife I definitely agree that an onboarding that furthers the explanation would be very useful. We will take that into account for future builds and updates.

@charlieslife agreed. Big fan of Dan but I also want to see the product before I hand over payment details. Disappointed

@maury_rubin Hi Maury, we're working on that, but at the moment we focused on core features. Having a very small team, we have to be very critical of the tasks we can tackle and prioritize them accordingly. However, it is definitely in the plans!