Viable
p/viable-fit
Use feedback to drive product innovation & customer growth
Daniel Erickson
Ask Viable — Transform feedback into PRDs, FAQs, reports & more in mins
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Interact directly with our AI to run custom analysis tailored to your unique business objectives. Whether you want to eliminate churn, reduce support volumes, or prioritize new features, streamline your decision-making with data-backed documents in minutes.
Replies
Daniel Erickson
Hello Hunters! Dan Erickson here, Co-Founder and CEO at Viable. We're back on Product Hunt with something we think you'll love – Ask Viable, our innovative new feature, plus a wealth of other product updates. At Viable, we've always focused on making customer feedback analysis powerful yet user-friendly. With Ask Viable, we're introducing a game-changer: effortlessly generate strategic documents like Customer FAQs, Product Requirement Docs, Bug Reports, and other actionable reports tailored to your business objectives in just minutes based on your customer feedback. Whether you're a CX leader looking to reduce support volumes, a Product Manager prioritizing new features, or a Head of Sales looking to gain competitive intel, Viable can run customized analysis on all your feedback in minutes to surface the insights that matter to you. Our journey has shown us how to harness the power of AI for qualitative data analysis. Now, with upgrades like new charts & graphs, custom workspaces, team invites, and more, we've streamlined the process further. And new features like Universal Search and enhanced Report Filters make finding and utilizing insights more intuitive than ever. We're proud to have helped companies like Rakuten and Zenni turn their data into actionable strategies. This launch represents a significant step in our mission to simplify data interpretation and provide in-depth analysis. To all Product Hunt members, we're offering your first analysis for free. Try it out and see how quickly you can turn feedback into strategy. We value your feedback immensely as it fuels our mission to transform business-customer interactions. Thanks for being a part of our journey. Please don't hesitate to ask anything in the comments or visit http://askviable.com/product-tour to play with our interactive demo. P.S. We're giving away a free 3-month subscription to the person who runs the best custom analysis in our interactive demo account today. Simply visit the link above and start playing around with Ask Viable to enter! We'll announce the winner at the end of the day - contest terms & conditions here - https://bit.ly/viablecontest
Stephen M. Walker II
This is an awesome milestone for Viable. I like to think I'm an early adopter here, using Viable since 2021, but the truth is it's been a great product for years now. Can't recommend it enough for product teams needing to find insights in a sea of feedback.
Daniel Erickson
Thanks @stephenwalker! You were one of the first design partners we brought on. We wouldn't be here without you <3
Radu Tudosescu
A game-changer for using feedback effectively
Nicole Bansal
🔥 Love a good contest!
Daniel Erickson
Thanks @nicolebans!
Ishwar Jha
Hello Makers, I am glad you have organised FAQs, PRD, and Bug Reports and with the help of AI helping makers transform them into actionable things.
Daniel Erickson
Thanks @ishwarjha!
Colin McDermott
Interesting product, good luck with your launch!
Daniel Erickson
Max
There is * on your site with 'datapoints' term. But the reference for this * is absent. What is it? And what is datapoint?
Jeffrey Erickson
@max5987 A datapoint is any single piece of feedback (a help desk ticket, an intercom chat, a survey response, etc...). The one caveat: if the datapoint is more that 750 words, it'll get broken up into two datapoints (this only happens on super long pieces of feedback like gong calls).
Nicole Bansal
@max5987 Thanks for catching that! We just launched a brand new home page yesterday and we overlooked sharing this additional contect. We'll be adding this to the new home page ASAP!
Congrats team Ask Viable on the launch!
Meir Davidov
Very cool Idea. Good luck!
Nikita Detkov
Bravo on the impressive product! Can you spill the beans on your upcoming development milestones or any features on the horizon?
Jeffrey Erickson
@detkov My lips are incapable of being sealed! We'll move into actually connecting to all of the apps that you use in your day to day to track and organize your work. Imagine being able to connect to Jira to automatically add user stories to a project, or automatically send bug reports to github issues :)
Naveed Rehman
mins is pretty slow compared to other ai tools. can it do in seconds? congratulations 🎊
Daniel Erickson
Thanks @naveed_rehman! Viable crawls through hundreds of themes and thousands of datapoints to craft it's documents and back it up with real data. It averages about 90 seconds to answer most queries and we're always working on making it faster.
Sandra Djajic
Congratulations on your launch!! What are your next steps after the launch?:)
Jeffrey Erickson
@sandradjajic Keep listening to customers and keep building what they need ;)
Justin Brady
Friggin awesome!
Daniel Erickson
Thanks @justinbrady!
Paul Irving
Amazing! Congrats Viable team. Moving things from powerful analysis to action is a huge step for product and GTM teams. Pumped to see this live
Joshua Voydik
I've been following Viable for awhile now and they're really onto something. Daniel and the team have built an intuitive platform that makes it easy to leverage your customer data and turn them into insights which help shape the direction for your company. They have been and remain one of the strongest AI-powered companies in the space. Check them out!
Daniel Erickson
Altiam Kabir
Congrats on the launch, Dan! Viable's new features and upgrades make data interpretation even easier. Exciting stuff!
Daniel Erickson
Thanks @altiamkabir!
Amir Shevat
Love this product. I think this is a must to every product team.
Daniel Erickson
Saroj
@techwraith : Congrats on the launch team, the product looks amazing.
Daniel Erickson
Thanks @saroj_sahoo!
Okunola toheeb tomiwa
I felt good about this project
Jeffrey Erickson
Hello Product Hunt! It's great to see you here and I'm super excited to show of what we've been building here with Ask Viable. It's a fantastic way to get to know your customers and how they think about the things you work on every day! To showcase how versitile and useful it can be, we're giving away a free 3-month subscription to the person who runs the best custom analysis in our interactive demo account today. Simply visit the link above and start playing around with the Ask Viable feature to enter! I'll also use this thread to help people with prompts or to answer any other questions you have :) Have some fun with it! We'll announce the winner at the end of the day - contest terms & conditions here - https://bit.ly/viablecontest