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Whatshelp Widget — Chat with website visitors via popular messaging apps
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Strangely enough I'm writing this for the second time today... Telegram is missing. It's on a picture but not in widget config UI.
Nice one @dmitry_chistov, really well executed! Seems we have a similar (although different approach!) widget released just today (https://www.producthunt.com/tech...) :) Wishing you success, all the best etc from Vienna!
@_subnet Hi Michael! Thanks and your widget really awesome too) Good luck and best from Moscow )
@dmitry_chistov @_subnet congrats to your nice plugin! there are some really nice features / improvements we would love to have in Pepper as well. So cool to see both of our products are listed on producthunt on the same day! We definitely found a good spot to work on!
Any solution to not having to use your personal whats app number on your site? How do you make a business account or use a business phone line number instead?
@dielawn714 At the moment we just show any WhatsApp number which you set up in widget settings. Mostly it's a personal phone number using for business. So we do not provide any WhatsApp numbers.
@ddumik Thank a lot! We've built a simple prototype with only Facebook Messenger supporting (http://msgus.io/) but we were asked about other messaging apps. So the new widget is an evolution of that idea.
Very cool. I needed my own little FB chat popup a while back and ended up employing the same FB Page plugin trick y'all did. http://projects.nathangathright....
Sooooo
1. No whatsapp chat, right?
2. Messenger... is it a chat, or does it just send one message and then ask me to, errrm, LEAVE the website and open the Messenger tab/app to proceed?
3. As a business owner, can I reply to people on Messenger so that they'll receive my message on the website, without leaving it? So, basically, no Messenger chat either?
4. Aaaand “follow me on Snapchat” instead of an acquisition / support chat?
Anything I missed?
@xnutsive Nate, thank you so much for your feedback! It's always very
meticulous )
1. Yeah, the visitor have to add the number to contact list and start the chat. When WhatsApp roll out their business accounts (I hope it will) I thinks they allow to start a chat in one click.
2. It's a Facebook Page plagin. When you send a message via widget, you will be able to continue a chat in new tab via Messenger.com or Messenger mobile app.
3. They will recive your messages in their Messenger accout. So they'll be able to chat via Messenger.com or Facebook or mobile app.
4. For Snapchat you have to add the account to your contact list first.
Lol, already hunted, sort of.
https://www.producthunt.com/tech... → last screenshot → http://msgus.io/
¯\_(ツ)_/¯
Very quick to install. Just set it up at https://www.xeno.in/. Love the Facebook Messenger experience especially.
@ruslannaz Unfortunately no. It works only for websites (desktop & mobile). But you can use link like this below to integrate messaging app buttons to your app:
< a data-title="Facebook Messenger" href="https://m.me/137444546328995" data-scheme-android="fb-messenger://user-thread/137444546328995" data-scheme-ios="fb-messenger://user-thread/137444546328995" target="_blank">Boom!
(137444546328995 - Facebook Page ID)
Looks awesome. Would love to try, but the chat on your website doesn't seem to work on mobile browsers. It works on desktop, but most of the traffic is on mobile these days
@riteshchopra Thanks! The widget works iether on mobile and destop. On mobile for all messaging apps (excluding WhatsApp) it takes the website visitors directly to the native messaging app.Please let me know your website to check it through the mobile.
This is great if you have an international audience. I'm curious though how the SnapChat feature works. If I wanted to contact the site and I choose SnapChat as my support option then.... what happens?
I definitely like it! But why aren't you using WhatsHelp widget on https://whatshelp.io/ instead of Chatra?
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