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WorkHub Spaces — One solution for your external and internal communications
With WorkHub Spaces, keep your conversations going with your colleagues and customers in one place.
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Replies
Hey guys, congrats on the launch. Happy to see more tools addressing the remote environment.
Throughout the description, I didn't quite get to whom you are budling the product for. Is it for support teams or all roles in the company?
Hunter
@daniel_chepenko this is anyone in the company who can help connect with anyone external to the company. This means if you need to provide support from the website, you can simply use spaces widget to connect some internal team members to external contacts. If you are a consulting company, that has different teams for different customers, each one can have a separate space so team members can be contacted directly and so on. Any use case where you need to contact non-company users with company users.
Hi, @qudsia_ali congrats on the launch! Being a member of a remote team, I can say this is the best tool to manage your work and collaborate with the team. My best wishes for a grand success.
Smart product solving an important problem. Good luck with the launch.
Is there some sort of tagging system to categorise the customer queries? Looks interesting, will check it out further.
Hunter
@rucha_joshi8 All customer queries are separate threads and you can convert any conversation to an actual ticket so that even other team members can be involved. With a single system, the entire team can be looped in when needed.
Congrats on the launch! Good luck.
Saw on the website that you support integrations with Slack and other services.
I think that is great, cause folks won't need to switch.
Hunter
@nikolacvetkovic exactly, and we will have integration with MS Teams soon too.
Plezi