The worst, they did not pick me up to take me to the airport nor pick me up on my return. Then refused to refund me for services paid for but not provided. What a scam. stay away.
Here is there response after not picking me up as paid for:
OnairParking (OnAirParking)
Nov 26, 2024, 11 :53 AM EST
Hello Robert,
Thank you for contacting On Air Parking! We apologize for the inconvenience you encountered during your parking experience at one of our partner facilities. Shuttle services for this facility run 24/7 every 30 minutes, unfortunately, facilities have no control over the number of passengers they receive, and if full, and no other shuttle is available you would have to wait for next shuttle trip.
We would recommend you reach out to the courtyard directly explaining the situation you had with the shuttle service (shuttle service is provided by the hotel, not us), to see how they can assist. Unfortunately, we cannot issue a refund, since the parking services were used.
Regards,
Yesenia
onairparking.com
