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Hi Filipe,
Thank you for your feedback.
Customers come first, so we have to follow up with the unsatisfied customers who were reflected in the reviews so we can improve the product. We already tried to contact you to get feedback and solve the issue.
However, you said that you don't care, you only want the credit, and threatened us that you will give us a negative review if we don't give you the credits. It's very strange that you're not satisfied with the product but still want to get free credits to use the product.
If other satisfied users do not find the product useful, they won't stay with us and give a fair review to encourage our business to develop at all. Furthermore, we offer multiple opportunities to acquire free credits, rather than a solitary one as you stated.
We're developing the product to better serve our customers, and your help is crucial to us. Thank you for your understanding. Have a great day!
1min.AI