The user experience, overall sentiment, and interface design in Clay are world class. It is an excellent relationship manager that helps you consolidate contacts, take notes, and remember when to reach out. It has a lot of useful features, such as reminders, search, contact updates, and more.
I would like to see improvements in terms of bulk editing, sorting/filtering contacts, filtering out/archiving updates in the home feed, in-platform messaging/email, meeting scheduling links/embeds, more platforms (IG, Twitter, Threads, Polywork etc), native support for new contact creation for website leads in WP forms/popular form handlers, webhooks and integrations.
Clay is an awesome platform with huge potential, I highly recommend giving it a try.