If I could, I will give it a negative number for the moral issue! If I knew it earlier, I would not even use it. I only used it in April. When it asked for my credit card, I chose only to pay one month. I was not notified that it would take money from my credit card automatically each month at all. I just realized it today. Then I contacted their Help Desk to explain that I never used the APP in both May and June and asked for a refund. Then, I got refused. The person just responded me with the rule, but I was not notified about the rule before at all. I personally feel it’s like a thief took money from my pocket. I am very disappointed about how the company handle the situation. It definitely lost my trust. I wished I searched for the comments earlier, so I could’ve avoided using it. I hope people can learn from the experience of many victims of CouldHQ, be careful!!! They earn black money!
