DoNotPay Customer Reviews 2025

How are you supposed to use the service if you do not bank with one of the banks that obviously pays you money to be involved? Any other service that I have EVER entered my bank information into has allowed me to enter it manually, but AGAIN you don’t have that option because my bank, even though it is one if the largest banks used by Military personnel, won’t pay you to be part of your site. If you really CARED about your customers you would provide the option to enter you account credentials manually.

2yr ago

Jade

•1 review

I used DoNotPay to break my lease and mail my landlord a breach of contract demand letter. It helped me get compensation!

2yr ago

Laura Quinn

•1 review

I have used this for many issues I needed help with and it is fabulous. It’s saved me so much time and money! One thing I wish you would add is the ability to see what the submission was for. I have done multiple submissions at once and I don’t always remember what I said or what they were for.

5yr ago

Bernhard Welzel

•1 review

I belief this product is at its core a rotten idea. I really hope that somebody will find a way to hurt your business model in a similar way or even better: destroy your company in the progress. You do not respect other peoples businesses and you do not deserve any respect yourself.

5yr ago

Record Evolution

•5 reviews

6yr ago

Madhav Anand

•63 reviews

4yr ago

kayd

Questionsly

•21 reviews

Do not pay - quite a nice name to begin with!

7yr ago

Juho S

•20 reviews

5yr ago

Mariana Reis

•2 reviews

There's no easy way to browse what the product is exactly, what permissions it needs or even where in the world it works from the landing page. On clicking begin, being immediately asked to login in to my Gmail also did not help with the trust issue at all.

How are these people making money again? And then the next screen, asking for a phone number. No transparency as to how many steps this setup process has. Heck, I didnt even know I was going through one. I stopped there in distrust and went back to read the comments here, to find out the geo requirements. Product discovery you guys. Enable it.

7yr ago