What do people think of Align AI (ex-impaction.ai)?
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What do you think about Align AI (ex-impaction.ai)?
Having used several analytics tools in the past, the natural language search here is unparalleled. But I'd love to hear from the team - are there any plans to introduce predictive analytics to preemptively address chatbot shortcomings?
One thing I've been curious about: Can impaction.ai help identify bottlenecks in chatbot interactions, and perhaps suggest areas where human intervention might be beneficial?