Non-technical support agents can handle integrations troubleshooting when using Merge! It's so valuable to not have to pull your engineers off of projects to dig through logs.
Have been using their ATS api for while now and, honestly, it allows you to make a lot less than promised and everytime you need to do something no-even-too complicated you end up needing to write custom code for each ATS. That's not something we would have expected having into account their (really) high price.
And their launch of "Merge for Startup" was a big lie. We reach to them and gave us the exact same price than the normal price (we are a really small startup that meet all the requirements)
The cost of maintaining integrations is often overlooked and ends up being a big distraction that takes valuable resources away from focusing on the core product. Merge Integrations Management solves this!
Congratulations on the launch 🎉 Very excited for the team to begin using these features - integration uptime is equal to customer experience uptime for us, and Automated Issue Detection and these management tools will be a significant improvement in this area.
I LOVE the merge dashboard!! It is an excellent tool to monitor the health of integrations and act proactively when interfacing with customers - makes maintaining integrations a breeze!
Been using Merge for almost 3 years and they've been fantastic partners. Everything they've put out is A+, and the team is incredibly responsive and open to feedback. Couldn't recommend them enough. If only every service were as good as theirs, building a company would be easy
