Patreon Customer Reviews 2025

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What do you think about Patreon?

Leave a review for the community

What do people think of Patreon?

The community submitted 27 reviews to tell us what they like about Patreon, what Patreon can do better, and more.

3.6/5All time (27 reviews)

1/5

Recently (0 reviews)

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Amber

•1 review

Patreon customer service is the worst in the world. Somehow they duplicated my account and charged me double. I notified them straight away with proof of the double charges and asked them to cancel this duplicate account and refund the charge. They told me the issue was I was billed for last month and this month on the same day and was a correct charge. I honestly don't think Eleina (their customer service person) even read my email and just sent a standard email response. I proceeded to email her back to clarify and never got another response even after six emails chasing this up. I contacted support again through the patreon website and it was more of the same but from different staff (Sai and Alex). Incorrect information. No responses. Generic responses that focused on just part of my email ignoring my refund and cancellation requests. They refused to have a manager contact me. I have now been charged double three months in a row and I asked them to cancel all of my accounts/subscriptions after I realised how pathetic their service is months ago so I shouldn't have been been charged even the first charge. No refunds. No apologies. No support to find out how to stop this. I've gone to PayPal and lodged disputes. Patreon owe me refunds for seven charges in total and have wasted almost three months of time now. They have no phone number and staff ignore emails they can't be bothered responding to. I will be telling everyone how terrible they are.

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1yr ago

alvaro gutierrez

•1 review

a place full of scammers nowadays and patreon 'no refund' policies don't give any support to the customers

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1yr ago

Schalk Neethling

•11 reviews

I love the platform and the people behind the platform. I am still a noob, but I know people who have been able to realize their dreams in large part due to Patreon.

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1yr ago

Alexander Zhadko

•0 reviews

Very good and helpful service

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1yr ago

Jaldhi Mehta

•5 reviews

Great for jotting down thought process

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1yr ago

CMDR NEBULA

•2 reviews

Best crowd support application.

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1yr ago

Benjmain Griffiths

•17 reviews

It’s good but maybe be a bit better

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9mo ago

Jessica Crabb

The Official MTA App

•1 review

This is an INCREDIBLE product. I'm very biased, because I work at Patreon. As a creator myself, I've seen the "benefits of using benefits". It's a data-backed method of organizing your tiers so you and your patrons know what's coming up. Rewards are dead, long live benefits.

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6yr ago