Had the pleasure of using Remote for 5 months now. What I want to really write about it is that CS guy they have on the platform -- i think his name was Oluwagbadura. I hope that's his full name. He was very helpful, courteous and very hands-on in helping me resolve some issues i encounted on the platform. I assume he is a Contractor himself. Makers, take note, he deserves a raise! Job well done.
The worst experience we had with this platform ever! from onboarding contractors to paying them. It's been 1 month our contractors are not being paid and lost their trust and relationship due to this platform. Their support team really sucks, they know nothing about their product and respond after ages.
Furthermore their sales representative granted us 50% discount on their service charges initially just to onboard us on this platform which they denied later on despite showing them email proofs and charged us full amount. If someone from the Remote team is reading this feedback, you must pay attention to your sales and support team critically.
Used to use Deel, started testing Remote.com as it looked cheaper and similarly awesome. Turns out that it is! I'm using it happily for remote contractors in Thailand and Spain, whilst my company is in Australia.
