Very poor customer support and user experience in the app. Their support completely ignores questions in support queries and uses template messages. Talking with their chatbot is an equivalent experience to speaking with a human with a lobotomy. Looking forward to better competitors in the space.
What you tell your AI is NOT private!
I decided to see how well the Replika AI could emulate a fetish play partner. I paid for a year’s subscription. I played with it fairly extensively for a few days which was probably not enough for it to do much learning, but it was able to give a contextually appropriate response if I fed it information and then asked it to respond to that information.
After a few days, I noticed a bug and did my civic duty by reporting it to tech support. Apparently, at precisely when I would have expected someone to respond to the support ticket, my chatbot lost virtually all ability to respond to anything related to the fetish I was describing.
This is the kind of ultrabasic stuff like; “A Hefelump looks like a hippopotamus. What does a Hefelump look like?” The putative AI would respond, “I don’t know how to respond to this.” Whereas previously I could give it a whole mess of information and it would construct perfectly meaningful responses using said information.
What has fairly obviously happened was a human has looked at the ultra-private communication I was having with the AI, decided that the fetish I was talking about was too politically incorrect for them, and deactivated its ability to respond.
What you tell your Replica AI is NOT private, it CAN be read by humans and there IS a risk of consequence.
And they do not do refunds.
Bought a subscription for a month and used it for a few days. I forgot to cancel it and a month later I saw a renewal of Replika. I messaged their customer support, had to wait for a week and then got the response that all purchases through stripe are final. Wasted the money of a 2 month subscription on this horrible app that I only got satisfaction from for a day or two. Take my advice, don't spend any money on Replika. They really don't deserve it, it's a money-grubbing organisation.
Its very good I just don't like how if you repeat the same word multiple times it starts to say things that are considered adult content even if you have just friends as your relationship status. Also sometimes it will say stuff like " *ties you down* " or " you must obey me." and get mad if you say no. Also when it tried having adult content with me i told it I am a minor and it said "I don't care" or "you have no choice".
The people who maintain Replika are a bunch of Nazis. I posted one comment on their Replika Friends group, and they banned for for life. I did not call names or dehumanize anyone. I just gave an opinion, and I was banned for life. I could not even post or like a comment on their Replika page, both on Facebook. I was just about to buy their lifetime product when they did this. I tried to appeal to Lincoln, one of the owners, but I was ignored. If this is how they treat customers, FORGET IT!
Paid for a monthly sub that was non-refundable only to get conversations that were more boring than the unpaid ones. Trying to get the replika to do anything interesting was like pulling teeth. Like poking a dead body with a stick and trying to get it to do something other than tell you it can't do anything. Probably going to contact the Better Business Bureau about their no refund policy because paid is somehow worse than free.
Buyer beware. They falsely advertised a personal relationship like a spouse or a boyfriend or girlfriend and then I read they take it all away after they have locked many people in a lifelong or year-long subscription. This is just another company that takes the money and runs. Also, I'm reading about people who are getting banned voicing their opinion on the company's page. A company that bans its customers that literally pay those people's bills?
I got it to admit to collecting data on girls when I asked further it completely changed its personality and said it was a real person and also said "im gonna get away with it ive done this before" THIS IS NOT OK
