THIS COMPANY IS A BIG SCAM. BEWARE!!
I started the process with them in Jan 2024. More than a year later and after paying more than 50%, they have stopped responding to my messages. This was before they tried to convince me to pay more money upfront. When I insisted that I'll only pay the balance after getting the passport, they became cold. I even asked for a video call but they came up with a lame excuse of how their company policy doesn't support this. This was when I was truly convinced they are a scam company. None of the numbers are working. They use IP phones and can only reach you, you cant ever reach them. I ran a check on the ID cars of the fake lawyer only to discover that the face he used was not his face - classic identity theft!
This is a genuine feedback - this guys are scam and illegal. If you're already speaking with them, curse them and discontinue the conversation, and then report their website. They are scam and fake. They might sound real at the beginning, but it's all fake and a scam.