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  • Chandan Rajbongshi

    Chandan Rajbongshi

    SAAS B2B Product Designer
    13 points
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    Chandan Rajbongshi
    Chandan Rajbongshi
    started a discussion

    Turning customer conversations into design insights

    As a UX designer for a B2B SaaS Shopify app, I've discovered a goldmine of user insights hiding in plain sight: customer support chats. Here's my quick guide to turning support conversations into UX breakthroughs: ๐Ÿ” Collaborate with support to filter UI/onboarding issues ๐Ÿ“š Deep dive into relevant chats, noting user language and pain points ๐Ÿงฉ Identify patterns across multiple conversations ๐Ÿ’ก...
    Chandan Rajbongshi
    Chandan Rajbongshi
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    Help! Showcasing B2B SaaS UX Work in Portfolio

    Hey UX fam, Need some advice on revamping my portfolio. I'm a B2B SaaS designer, and it's been a while (around 2 years) since I last updated it. While I haven't been creating those classic case studies with sticky notes, I'm fortunate to be working on real-life projects with impactful outcomes for the business. Here's the challenge: I want to showcase this work in a way that grabs the...
    Chandan Rajbongshi
    Chandan Rajbongshi
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    Airbnb , Slack , notion and figma
    ้›ทๆˆ
    What's the design or a product that impress you most?
    ้›ทๆˆ
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    Chandan Rajbongshi
    Chandan Rajbongshi
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    SAAS product designer here happy to connect https://www.linkedin.com/in/chan...
    Priyanka Saini
    Let's connect and support each other on PH, LinkedIn and Twitter.
    Priyanka Saini
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    Chandan Rajbongshi
    Chandan Rajbongshi
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    https://www.linkedin.com/in/chan... Let's connect!
    Sadath N
    Share your LinkedIn and Twitter profile let's connect! (for launch tips and daily updates)
    Chandan Rajbongshi
    Chandan Rajbongshi
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    Tailwind all around
    Jose Garrido
    Bootstrap or Tailwind?
    Chandan Rajbongshi
    Chandan Rajbongshi
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    The one thing most SaaS companies ignore, costing them thousands in revenue!

    Imagine converting more free trials into paying customers without spending a dime on ads. Thatโ€™s the power of killer onboarding UX design for your SaaS! ๐Ÿ‘‰ Here's the deal: Onboarding UX isnโ€™t just about teaching users how to use your product; itโ€™s about making them feel at home, ensuring they see value in what you offer from the get-go. Step 1: Simplify your sign-up process. Make it so easy,...
    Chandan Rajbongshi
    Chandan Rajbongshi
    started a discussion

    Do You Spend Time Crafting a Waitlist Page for Your SaaS Product? What Solutions Are You Looking For

    Personally, I've found that the waitlist page can be a crucial aspect of the pre-launch phase. It's not just about collecting emails; it's an opportunity to engage potential users, build hype, and gather valuable feedback. But here's the thing โ€“ there's no one-size-fits-all solution. Every product is unique, and so are the strategies we employ to attract and retain users. So, I'm...