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Mark Harsley
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Meh. Was a Freshbooks user for over 6 years. When they updated, they removed the ability to use PayPal so I was stuck with the old design.
To add insult to injury they then jacked my monthly price up by 33% for the pleasure. No thanks.
Moved to InvoiceNinja.
The New Freshbooks
Ridiculously easy to use invoicing and accounting