James Evans

Going to start proactively running companies' help docs through this and passive aggressively sending the results over :) All in service of a world where help content is better for users, of course.

Hi PH!! A few months ago we launched HelpHub AI. Response was insane and it became our most popular product insanely fast. What we kept hearing: telling users how they can do stuff is great, but can you just make it so they can do the stuff through HelpHub? “How do I invite someone to my account” --> “invite vinay@commandbar.com to my account” “How do I create a new campaign” -->...

Hello Hunters! 🙇 After lots of tinkering around the edges we're thrilled to announce Magic Tour Links by CommandBar. A huge part of what we do at CommandBar is make user assistance not annoying. We’ve all experienced pop-up hell on other sites. Take product tours. ❌  Random tours popping up and getting in the way of users’ flow is annoying. 💁 Precisely targeted tours that appear when users...

Hey Hunters 👋 I’m James from CommandBar. Chris, the PH Goat, thank you for the hunt 🙏 We’ve been working on natural language interfaces since we launched our original cmd+k widget 3 years ago. We’re back with a new interface, and this is, in my opinion, the coolest thing we’ve ever launched. HelpHub AI is a custom AI chatbot for any website. To set up, you first upload content (copy/paste...

Looks super well executed -- excited to give this a peak!

A few months ago we launched help center integrations in CommandBar. Our goal was to make it easy to bring help content in-app, because we saw that engagement rates with help articles -- even really good help articles! -- was pretty consistently low in our customers' apps. So we shipped integrations with Zendesk, Intercom, Freshdesk, ReadMe, etc so that help docs could show up in our command...

Hello again Product Hunt! And thank you Chris for the hunt 🙏 CommandBar exists to help users wield software more powerfully. We think most products could be way easier and faster to use, and our goal is to give product teams the tools to make it so. To date we've focused on giving users the ability to use search to command software through the keyboard, via a supercharged command palette...

Great post. One of my favorite meme features :)

When we first started looking into working on Wordpress we were shocked at how widespread it is. If you're trying to make the internet easier to use then you can't ignore Wordpress -- it underpins 43% of all sites and market share *growing* by 2-4% every year. Awesome launch and h/t @jared_luxenberg1 for building the initial version during a hack week and then seeing it across the finish line.