James Giroux

The one that I think has helped the teams I've worked on get closer together and work better together is something called "team agreements" or "ways of working". It's a process of surfacing those things we want to hold each other accountable for and that become our preferred way of working with each other. One of my favorites was "we celebrate each others' sass." It was an acknowledgement that...

Recently, I received a private slack message from a colleague while I was speaking during a big team meeting. It was a heart emoji and was followed up shortly after with a bit of positive feedback that what I had said really resonated with them and was a great way to phrase what I had said. I realized in that moment the power of private recognition and feedback. So often, I am happy to...