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Jon Yourkin
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“Our support team all work out of one Salesmsg inbox. So to have the ability to never miss an inbound call, provide custom routing for our inbound callers, or offer a "text-back" option in our call tree…that really became the defining factor for our support team with this platform" - Rob, VP Customer Success & Salesmsg platform user.
Interactive Voice Response (IVR)
Never miss an inbound call again with Salesmsg's IVR & SMS
As self-service grows, the initial interaction is crucial. It must exceed expectations. IVR is vital for great customer experiences, marketing, and brand presence. Combining it with Salesmsg's SMS and outbound calling is essential.
Interactive Voice Response (IVR)
Never miss an inbound call again with Salesmsg's IVR & SMS