Kaleigh Harley

We balanced customer feedback (complaints) with the value of the service we provide. We backup other SaaS platforms so we've tried price per item backed up, pricing tiers based on client success (the more you make the more we charge etc.) But ultimately it's always an evolving process and the key is to be able to have a bit of back-end flexibility so your sales people can operate with a little...

The time between meetings. If I have a day packed full of meetings the half an hour I get between them is just a tedious waste. Not enough time to really unpack a project, get into a problem, or resolve an issue before I have to shift gears and get back on camera.