Anna Kuzma

We created a Feedback Community on our website and added a feedback widget: https://help.useresponse.com/ It helps us to collect qualitative and quantitative feedback in order to decide which feature requests to take into development. We also keep our product development public: https://help.useresponse.com/roadmap

There are a lot of aspects to consider actually. First of all, you should keep in mind you product strategy, and where you want to get your product in future. When receiving feedback from your customers always try to find out the reason WHY a user is asking for a certain feature, and what problems he might be facing. When tracking customer feedback we try to get qualitative data to see if the...

Congrats, Fabian! I've been trying to see the changes, but on the reports page I see a message "Loading data" for like 5 mins already.... I faced the same problem before the update

I used to be active on Quora before, and actually still try to keep some activity posting 2-3 answers a week. The traffic from Quora is of quite good quality, but the numbers are low. With around 6k views of Qoura answers a month, there are around 30-40 visits to the website...

The choice of the platform depends mostly on your industry, the size of the community, and your purposes. We built a community specialized in collecting customer feature requests and other feedback using UseResponse

that's a cool experience))) but one question... how did you establish the business connections during the covid times then?

Great tool!

Hi Lior! I guess you've started getting lots of customer feedback after your launch! And this is really cool. Now it's the best time to find out how to organize it, analyze it to get qualitative insights and utilize the feedback in your product development cycle. At first, you can try using spreadsheets or Trello boards for these purposes. But this method requires a lot of manual work, and...

Great product! Congrats on the launch! Quite a big helper in localization

Thank you for the detailed explanation of the importance of customer success for a startup, and overall for any type of business actually... Indeed proactive customer support helps to bring the value of the product to the customers and increase customers' loyalty. It seems like no brainer but not so many companies actually aim to focus on customer success trying to provide better customer...

Cool! Looks interesting! Will definitely give it a try!

I don't. Usually drink green tea in the morning, and later have lunch

Nice product! What integrations do you offer?

the future is here... Congrats on the launch!

Excited to see your product! Good luck with the launch!

What do you mean by "right header tags", Jaume?

"For Zoomers who hate to Zoom". That's an amazing idea, awesome! 🔥 Will share it with my team!

looks great! Congrats on the launch!

great way to keep customers updated and build transparent product development process!

From a quick look, I'd suggest the following 1) Make CTA area more noticeable, move it higher. On my 14' screen I do not see the email form by default, to see it I have to scroll. 2) Make the texts shorter and highlight a clear value proposition. Do proofread of texts by native speaker. 3) Your logo and illustration look blurred 4) I like how you highlighted benefits customers will get by 1,...