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  • Lewis Kang'ethe Ngugi

    Lewis Kang'ethe Ngugi

    Senior Product Designer @ HubSpot
    33 points
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    Lewis Kang'ethe Ngugi
    Lewis Kang'ethe Ngugi
    left a comment
    Love the community as well as the platform! Really a pain reliever for engaged couples!
    Zola Weddings
    Build a free website, registry & checklist for your wedding
    Lewis Kang'ethe Ngugi
    Lewis Kang'ethe Ngugi
    started a discussion

    What is your primary consideration when looking at UX issues to prioritize?

    UX issues are as they are known as UX annoyances come from different sources: - App reviews - NPS - Talk to us (Uservoice) - User research - Customer advisory board - In-app support (Intercom) With all those data points, how do you prioritize features? How do you factor in technical feasibility, importance to users, and importance to business?