Mark Allen

Superthread is a super-fast, builder-friendly tool backed by a responsive team keen to incorporate feedback and build alongside users. Can't wait to continue using as the product evolves!

For companies our size getting granular feedback in real time is super difficult - very few successful or unsuccessful interactions result in users taking the time to send off a chat message and the 'ticket -> response' format feels a bit like going from a stories and steams world back to a sms messaging world. Plain is so exciting because its starting to fix all this. We can't wait to use...