Minh Dang

I'm in the B2B sales for about 6 months and I still struggling to hit my KPI. To be a bit more specific, I work at Gear Inc - a BPO company in Vietnam that has the main focus on customer ticket and chat support, image & text processing for dating sites and social media platforms. We have worked with Udemy, Imgur, and one of the world's biggest short-form mobile video. Would love to hear...

Content moderators are integral members of any Trust & Safety team, and popular social media companies like TikTok need thousands of workers to ensure safety on its platform. Real-time content moderation is key to a safer internet, but moderating another language takes time and creates latency problems

Automated AI will continue to make such mistakes. A contextual tool is more equipped to monitor toxic behaviors. There's not an AI system in the world that can understand the context in the way 'human moderators' can. They won't understand the back story and the complexities of online relationships. They can pick out some hate speech but hate speech doesn't appear in certain words - it can be...

Image Classification and Moderation is a process that moderators will moderate images and videos in real-time in order to detect offensive and illegal imagery, such as; pornography, gore, guns, abuse, and extremist content. The work involving filler and label custom categories such as dating profile, ad compliance, image category and manage illegal content escalation.

"Content moderation is incredibly difficult, especially in the critical context of an election. We are trying to act responsibly & quickly to prevent harms, but we’re still learning along the way.” Twitter and other tech companies are under a lot of pressure to moderate effects and are updating guidelines as necessary.