Evan

So they've repackaged the same SMS banking features from a decade ago with some NLU. This covers most of the branded intelligent assistant/bot deployments I've seen, which speaks more to how poorly SMS interactivity was designed and made available than to bots being the realization of something consumer-friendly.

Tried it out, very buggy. I received the first reply text 3x and after going through a webUI to create a default, it automatically placed the order instead of just saving it as a preference When I tried to cancel the order with "Cancel" in the SMS dialogue, it canceled the service, not the order. NLU makes a lot more sense than these hard-specified commands.