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Sarah Chambers
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How do you compare to the other QA products on the market? Basically, why you over Stella or MaestroQA?
Klaus
Conversation review tool for support teams
Sarah Chambers
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Hey Derek! Congrats on the PH launch. What kind of security have you put in place for agents interacting with customers using Median? Can they see the whole screen?
Median
View your users' screens from Intercom, LiveChat and more!
Sarah Chambers
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Love the app - I keep discovering great new podcasts and episodes I haven't heard of before. I find myself tapping the save button on way too many episodes... my to-listen list is really long!
Echo Podcasts
A community for discovering podcasts and favorite episodes 🎙
Sarah Chambers
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Congrats on the hunt! How do you see this integrating with other Help Center software and supporting support teams who rely on great documentation?
Corilla
Collaborative documentation for software teams
Sarah Chambers
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With tips from product teams at Wistia, Hootsuite, Tumblr and Prodpad, this (dense) e-book will help you with:
- Calculating the return on investment of a feature
- Creating use-case statements
- Pulling in the bigger picture
- Getting those must have features into your product!
Break down the barrier between product and support! If we missed any tips, we'd love to hear your thoughts.
The Ultimate Guide to Communicating Product Feedback
An e-book for product-driven support teams
The Ultimate Guide to Communicating Product Feedback
An e-book for product-driven support teams
Sarah Chambers
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"These guys LIVE this stuff and also give great feedback on our messaging." - so so important! Their guide is fantastic.
Nice launch!
Sorry
Quick and easy status pages - No coding required
Sarah Chambers
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Well done. I think you might have just broke the internet.
Or at least it's productivity.... 😍
Slack Emoji Reactions
Respond to any message with an emoji! 🎉😻🙌
Sarah Chambers
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Very cool idea @matthieuchereau! Love the prioritization aspect.
Can you talk a little about the automated workflows that are built into the advanced product?
Sleek
Organize and prioritize your conversations w/ your users
Sarah Chambers
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Nice - could see the benefit of muting specific notification sounds for messaging apps too.
Hear
Audio EQ & enhancement: make your computer sound amazing
Sarah Chambers
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Always great to see more data and analytics brought to the customer experience - if it gets measured, it gets done!
Nice job!
Statbot
One-click business & growth analytics for Intercom
Sarah Chambers
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Are these affiliate links to Amazon when you <3 a book?
Readingstash
Tinder for books
Sarah Chambers
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Very cool! When I first opened it, I wondered how it was different than the spammy Paper.li type things. I love the addition of presentation displays and embedded articles to provide more ways of sharing.
backstitch
A content curation platform for individuals and teams