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Urmi Sawant
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Drive your Business Growth using Conversational AI today!
Chatbot for eCommerce
AI That Puts Your Customers First
Enhance purchase decisions with relevant recommendations, and enable live chat support at the point of sale. Replicate in-store assistance on your digital channels, using a multilingual voice assistant.
Chatbot for eCommerce
AI That Puts Your Customers First
Chat-based customer care across Web, App & Messaging using a hybrid AI and live agent system.
Customer Care
AI That Puts Your Customers First
24/7 sales agent to answer FAQs and convert passive website visitors into interested customers, address FAQs and recommend products.
Lead Generation
AI That Puts Your Customers First
Learnings and guidelines on how to power up your customer experience curve and drive your customer success metrics at scale.
Customer Experience Strategy
AI That Puts Your Customers First
Urmi Sawant
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Certainly, Zendesk is a great platform!
Zendesk for Startups
Every customer counts when you're a startup
Urmi Sawant
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This super insightful session will be led by Hemant Ramnani, Director Enterprise Platform Sales at Zendesk; Aaron Shagrin SVP Revenue & Partnerships, GM Americas Haptik and a special guest to be announced shortly!
Register yourself at https://lnkd.in/dW25btj
Future of Cross-Channel CX & Messaging
AI That Puts Your Customers First
When customers connect with brands outside of the brand’s property, how are they interacting with them?
Join in for the informative session on July 8th, 1:00 PM ET, and learn how to upgrade to a better CX by delving deeper into consumer expectations.
Future of Cross-Channel CX & Messaging
AI That Puts Your Customers First
Customers' data security is our #1 priority. Haptik is compliant with military-grade security standards & privacy regulations, proven to handle confidential data with top-notch security.
Enterprise Security
Haptik's Commitment to Data Security & Privacy
Truly understand how your customers interact with the Virtual Assistant, discover what’s limiting their user experience, and continuously improve CSAT & NPS.
Intelligent Analytics
Powerful Intelligent Analytics Platform Built for Scale
Build AI-driven bots for chat, email and voice within minutes using Haptik's no-code Conversation Studio
Conversation Studio
Deliver High-performing Customer Experiences
In the digital age, customer expectations have exponentially evolved and the Financial Services space is not an exception to this trend. This survey report provides critical insights into the evolving priorities of the Fintech industry experts.
Conversational AI in Fintech
Expect flawless omnichannel customer experience
Eliminate customer frustration by giving them on-demand, self-serve, automated support with friction-free access to live agents whenever needed.
Smart Agent Chat
The Most Seamless AI to Human Handoff
Build a virtual assistant within minutes using Haptik’s curated set of Shopify skills that automate and resolve common use-cases—delivering immediate results.
Haptik + Shopify Integration
Powerful yet simple virtual assistants for eCommerce brand
Typical AI assistants often fall short of giving customers generalized, repetitive responses instead of satisfactory help. This along with unanswered questions & abandoned carts has diminished CX, drop in customer retention, & increased customer service costs.
Haptik -Transforming Customer Experience
AI That Puts Your Customers First
Integrate AI-driven IVR with Contact Centers to interact with customers naturally via voice to resolve queries faster
Haptik - Conversational IVR
Enhance CX with Conversational IVR
Haptik offers a zero coding deep integration with Zendesk, enabling on-demand, self-serve, automated support, along with friction-free live agent hand-off.
Haptik + Zendesk Integration
Always-on customer support with Haptik & Zendesk
Haptik offers zero coding deep integration with Salesforce Service Cloud, enabling on-demand and automated support along with friction-free Salesforce Live Agent hand-off from a single interface
Haptik + Salesforce Integration
Delivering unified experience with Salesforce cloud & Haptik