/Looking for/ Start-up department in Amazon

LensAI is looking for Amazon contacts to solve the following issue: - Gaining access to advertising API as a affiliate technical partner. We registered in their program (https://affiliate-program.amazon.com/) and are trying to establish a connection, but we get this: Amazon answered very standard, as if he had not read my letter at all. I called the customer service of the program Amazon Associates, no one there could help me, they can only help sellers, and he generally does not know what the API is.And he cannot make such decisions. Then I called HR to get me connected with someone who understands IT. I was given an e-mail. Now I’m writing a request to them, so that they will bring me to someone who can help me.