What does it means to you to be customer centric/obsessed? Which companies trully represent that?

Amazon coined that, right? For me it means to create value for the customer and thinking long term.

It's all about to identify customer's issue and then build automated workflows which will enable consumers to easily get a resolution at their fingertips and on their own time. We at Gear Inc have worked with Udemy for 17 years helping them with their customer email and chat support. Would love to connect with you to be able to share good things. What's the best way? Do you use Linkedin, Whatsapp?