AI phone agents make customer service more human?

The idea of AI phone agents might sound futuristic, but they’re already here, helping businesses handle customer queries. The question is: can they deliver the human touch customers expect? Let’s discuss: >What features would make an AI agent feel more human to you? >Have you seen an AI solution that impressed you? What stood out? >Would you trust AI to handle sensitive customer interactions? At Brilo AI, we’re focused on creating human-like AI phone agents. I’d love to hear your thoughts on what makes AI work—or not work—in customer service!