Customer attrition is the number one "bad" metric to watch for PLG companies, change my mind...

For startups with models built around cheap scalability and low acquisition costs, high customer attrition (churn/turnover) is a problem of the absolute highest priority. Check out my blog on the subject below and let me know what you think! Is customer attrition a problem that you and your team deal with? How do you monitor it and keep it at bay? https://www.playerzero.app/post/customer-attrition