Hi I am Nikhil Here is My Question below
Nikhil Sharma
3 replies
How can AI-based SaaS products provide user training and support that is accessible to non-technical users and makes it easy for them to get started?
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Umar | SaaS Guy@heyumarkhan
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AI-based SaaS products can provide user training and support through intuitive interfaces, step-by-step tutorials, and personalized recommendations based on the user's behavior.
Additionally, offering a comprehensive knowledge base with FAQs and video tutorials can help non-technical users easily get started with the product.
And don't forget about providing responsive customer support to address any questions or issues that may arise!
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@heyumarkhan that's interesting additionally what if we can provide some video call support for knowledge and training?
Buying Bottlenecks by Storylane
@heyumarkhan @imnikhill10 Great point made Umar, even interactive demos which are a guided walkthrough of the product help.
We at Storylane power up customers like Gong to enable this.
Here's the example: https://www.gong.io/tour-confirm...